Service Controller - Parts & Services Division

Are you a hands-on professional with financial insight and a talent for driving results? Join Epiroc as a Service Controller and play a key role in improving reporting, processes, and operational efficiency across our Parts & Services Division. You will work closely with service managers, administrators, and product teams, helping the organization move forward while supporting and constructively challenging colleagues. This is a role where your analytical skills, system knowledge, and people focus make a real impact every day.

It all starts with people. People like you.

Join our team

The Parts & Services Division (PSD) is Epiroc’s backbone for delivering aftermarket solutions—ensuring equipment reliability, operational efficiency, and customer satisfaction across mining and construction. PSD combines service operations, parts supply, and technical expertise to support customers throughout the lifecycle of their machines.

PSD Northern Europe operates through regional teams for Construction and Mining, each with dedicated service managers, planners, and technical support. This structure enables local ownership while maintaining global standards.

Your mission

As a Service Controller, you combine daily operational work with improving processes and reporting. You will work closely with service managers, administrators, product managers, and other colleagues across the region to build trust and support clear structures.

Your main responsibility is to provide accurate reporting, financial insights, and guidance to help the business move forward. You will support teams, but also challenge them when needed by motivating, setting boundaries, and helping others take responsibility for results. To succeed, you need to enjoy working with details, communicating clearly, and balancing support with expectations.

In this fast-moving division, you will switch naturally between financial follow-up, system problem-solving, and direct contact with people. You will also play an active role in improving processes, developing ERP structures, and supporting users with training and tools.

In this role, you will:

• Lead and follow up key financial processes such as budgeting, cost trends, utilization, and service variance.
• Help service managers and other stakeholders understand and use reports and KPIs.
• Create and maintain ERP structures for new products and service processes.
• Drive improvements that make reporting and follow-up simpler and more effective.
• Support system users, run end-user forums, and train new colleagues.

Your profile

You will succeed in this role if you are curious, proactive, and collaborative. You enjoy working with numbers, helping colleagues, and supporting improvements in processes and reporting. You are detail-oriented, structured, and willing to learn and grow in a fast-paced environment.

Key skills and experience:

• Basic understanding of financial principles and financial follow-up.
• Confidence using business systems as well as Microsoft Excel.
• Strong attention to detail and high ethical standards.
• Process-driven mindset with an interest in improving workflows.
• Good communication and collaboration skills.

Location and other

This position is located in Örebro.

We can offer a hybrid workplace—a way of working that provides flexibility and promotes a healthier balance between professional and personal life.

Occasional travel in the region may be included, to stay close to operations and maintain a pragmatic approach.

Why Epiroc?

By joining our team, you’ll make a big difference in the energy transition. At Epiroc, we take pride in being passionate innovators, driving the change toward a brighter future for both people and the planet. Guided by our values of Collaboration, Commitment, and Innovation, we foster a culture of trust, growth, and lasting impact.

To support your journey, we offer a competitive Total Rewards Package, including:

• Global career opportunities
• Learning & Development programs
• Benefits package, including variable compensation (bonus)
• Flexible work culture promoting balance and well-being
• Global Parental Leave Policy
• Community involvement

Application and contact information

We encourage you to submit your application through our online career site as soon as possible, but no later than January 5th, 2026. Please note: Applications will be reviewed after the closing date. Interviews are planned for early January.

We are committed to a thorough recruitment process, including interviews, reference checks and assessments. To ensure a safe working environment, we conduct identity checks and drug and alcohol screening. Our process is designed to be fair and inclusive; you can expect transparent communication and a balanced evaluation of your skills and experience.

For questions about the position, please contact:

Hiring Manager, Rikard Hollerbauer, rikard.hollerbauer@epiroc.com

Recruitment specialist, Ellinor Ekelöf, ellinor.ekelof@epiroc.com