Business Support Officer

As a Business Support Specialist within Epiroc's Parts & Services Division EMEA, you will play a crucial role in supporting the Sales and Operations Teams by providing comprehensive administrative, commercial, and operational assistance. This position is designed for organized and proactive professionals who are interested in working in a dynamic environment focused on the mining and industrial equipment sector.

In this role, you will support efficient business operations by managing documentation, coordinating schedules, assisting with contract, financial, and procurement processes, and providing key support to Sales and Operations teams. Based within Epiroc’s Parts & Services Division EMEA, this position offers broad exposure across business functions in a dynamic mining industry environment, making it an excellent opportunity for a proactive professional looking to grow their career in a global organisation.

Your Mission

• Organize meetings, manage travel logistics, prepare minutes and ensure follow-up on action items. Maintain both digital and physical filing systems for seamless access to crucial business records.
• Support the preparation of quotations, proposals, and tenders. Facilitate customer order processing, onboarding documentation, and upkeep of accurate CRM records to ensure a smooth sales cycle.
• Assist with invoice processing and payment tracking, administrate purchase requests and orders, ensure timely follow-up on supplier documentation and approvals, and contribute to budget tracking and expense reporting with attention to accuracy.
• Ensure all documentation adheres to internal policies and regulatory standards. Support audit preparations and maintain critical compliance records including certificates and approval tracking.
• Maintain and update business reports, dashboards, and operational records. Generate regular performance reports to support management decisions while ensuring data integrity within ERP and CRM platforms.
• Serve as the primary administrative contact for customer inquiries, coordinate communications among customers, suppliers, and internal teams, facilitate customer meetings and site visits, and manage follow-up on customer requests and documentation needs.

Your Profile:

• Diploma or bachelor’s degree in business administration, Commerce, Finance, Procurement, or a related discipline.
• 2-4 years of experience in administrative roles, sales support, contract administration, or business coordination, preferably in mining, industrial equipment, or engineering sectors.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint, combined with experience in ERP and CRM systems is highly desirable.
• Strong organizational capabilities and effective document management skills.

Location and other info:

• Location: Obuasi, Ghana
• Reporting to: Business Support / Contract Specialist

Why Work at Epiroc?

This role offers meaningful responsibility and strategic insight into business operations, providing a platform to influence process improvement and efficiency. Joining Epiroc means becoming part of a forward-thinking company that values autonomy and cross-functional collaboration. You'll have access to professional development opportunities and the chance to build a versatile skill set that can accelerate your career in a global context.

At Epiroc, we foster an inclusive, supportive work environment where diversity is celebrated and innovation thrives. We're looking for dedicated individuals eager to contribute to our mission and grow with us.

Application and contact information:

Last Date to Apply: 22th of July 2026