Team Manager - Technical Writing

Team Manager - Technical Writing

Location: Bengaluru, India

Company: Epiroc Mining India Private Ltd

Department: Research and Development – Corporate Units

Business Area: Research & Development

Role Type: Regular, Full-Time

About the Role

As the Team Manager for Technical Writing at Epiroc, you will play a pivotal role in ensuring the delivery of high-quality technical documentation that supports the safe operation and maintenance of our advanced mining, earthmoving, and drilling equipment. Your leadership will be instrumental in driving the development of instruction manuals and standard operating procedures (SOPs) that are precise, user-friendly, and aligned with product requirements.

You will collaborate cross-functionally with project offices, R&D, and service operations teams to gather, refine, and incorporate critical product information. Using advanced Content Management Systems and Technical Information platforms, you will ensure the efficient publishing and timely communication of technical documents to our customers and stakeholders.

Key Responsibilities

• Lead the creation and maintenance of comprehensive technical manuals and SOPs for a broad range of equipment including drill rigs, loaders, and trucks, ensuring technical accuracy and compliance with engineering standards.
• Collaborate closely with internal teams such as R&D, project offices, and field service to acquire and validate content for publication.
• Manage and optimize the use of content management systems and technology tools like Adobe InDesign, XMetaL, Oxygen, Teamcenter, and Schema ST4 to enable modular content creation and single-sourcing for maximum reuse and consistency.
• Drive continuous improvement initiatives to innovate technical communication methods, reduce translation costs, simplify content complexity, and enhance overall documentation quality and customer experience.
• Regularly engage with customers to collect feedback on documentation usability and implement improvements that strengthen client relationships and satisfaction.
• Recruit, develop, and retain a skilled technical writing team by nurturing a motivated, collaborative, and high-performance culture.
• Provide ongoing coaching, mentoring, and performance evaluations, fostering professional growth aligned with evolving business and technology trends.
• Define, implement, and refine internal standards, workflows, and best practices to enhance operational efficiency and deliverables quality.
• Monitor team performance through metrics and reporting tools, ensuring objectives related to quality, delivery timelines, and resource management are met consistently.
• Promote Epiroc’s core values including integrity, inclusivity, and open communication within your team and broader corporate community.

Required Qualifications and Experience

• Bachelor’s degree in Mechanical Engineering, Automobile Engineering, or a closely related discipline.
• Minimum of 12 years of industrial experience specifically within mining, earthmoving, drilling equipment, or off-road vehicle sectors.
• Extensive experience in structured authoring, modular content development, and enterprise-level Content Management Systems delivering single-source publishing solutions.
• Proven expertise in technical documentation methodologies including topic-based authoring, minimalism in communication, DITA standards, and XML authoring tools such as XMetaL or Oxygen.
• Familiarity with Simplified Technical English to ensure clarity and global usability of documentation.
• Strong working knowledge of Adobe Creative Suite (InDesign), Teamcenter, and Schema ST4 for document management and production.
• Excellent analytical and problem-solving skills to translate complex technical and customer requirements into clear, actionable tasks.
• Demonstrated effective communication and leadership capabilities with experience managing multi-disciplinary teams in dynamic, results-driven environments.

Desired Behaviors and Competencies

• Highly enthusiastic and responsible with meticulous attention to detail and the ability to excel in a fast-paced, pressure-driven environment.
• Exceptional interpersonal and communication skills to foster collaboration across diverse teams and stakeholders.
• Strong organizational and analytical skills combined with a goal-oriented and self-motivated mindset.
• Adaptable, open-minded, and receptive to new ideas, technologies, and working methods.
• Committed to continuous learning and professional development for oneself and the team.

Why Join Us?

This role offers a unique opportunity to take full ownership of the technical documentation lifecycle within a leading company in the mining industry. You will lead a talented team and be empowered to innovate documentation processes and technologies, contributing directly to product safety, usability, and customer satisfaction. Epiroc fosters an inclusive, values-driven culture where integrity, collaboration, and respect are paramount. Additionally, this position provides substantial opportunities for professional growth and skill enhancement aligned with industry advancements.

About Epiroc

Epiroc is a global leader in mining and infrastructure equipment, dedicated to sustainable productivity and innovation. Our commitment to safety, ethics, and diversity creates a dynamic workplace where employees thrive and contribute to impactful projects that shape the future of mining technologies.

Join us and be part of a culture that values your unique talents and supports your career journey.