Global Process Support Specialist - Finance

Purpose of the role

The Global Process Support is responsible to provide excellent third line support within the M3 Finance process area, the role is also responsible for support related to applications; BlackLine, Readsoft, E-payables and Esker.

The Global Process Support will also assist in process documentation and training activities as needed.

Core responsibilities / expectations
• Be the third line support person for M3 related Finance process issues, and in this role be the prime receiver of ServiceNow tickets and responsible to solve the issues independently or coordinate with team colleagues and other stakeholders to ensure short resolution times

• Assist with access management for Finance within M3 and BI-platforms, in accordance with rules related to segregation of duty and data confidentiality
• Participate in improvement and harvesting initiatives within the Finance process area
• Coach and support colleagues in the finance community to achieve maximum performance for Epiroc
• Continuously look for improvement opportunities in processes and ways of working, while using digitalization and modern tools like RPA and BPM as an enabler to achieve further efficiencies
• Ensure an excellent communication flow with all relevant stakeholders within Epiroc and with external partners
• Provide support for the core finance applications; BI access management, Blackline, Readsoft, ePayables and Esker

Requirements
Knowledge and experience
• Relevant University degree completed
• Broad experience of accounting in multinational companies
• 3-5 years' work experience in the finance area in a multinational organization is required
• Fluent in written and spoken English
• Excellent communication skills, both verbal and written
• Good understanding of work flows, process steps and procedures within finance
• Strong knowledge of Microsoft O365 tools like Outlook, Teams Excel and PowerPoint
• Experience from and good command in EPR system, reporting and consolidation application, Blackline, OCR-software and automation tools are meriting for this position

Personality
• People management potential; Very good communication skills and ability to interact effectively with all company departments, with other Group colleagues and with third parties 
• Ability to create and run good relationship within the company and with external stakeholders
• Strong organizational and analytical skills; ability to multi-task and meet deadlines
• Strong continuous improvement mindset
• Positive attitude, analytical approach with strong problem solving skills
• Ability to plan work effectively
• Consistent, accurate, and thorough with an eye for details
• Team player, enthusiastic, innovative, and pro-active with good organizing and time management skills