Technical & Operator Training Officer - Surface Rigs & Exploration Equipment

About Epiroc

Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification.

Life at Epiroc

By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation. The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries. Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.

Your mission as a Technical and Operator Trainer for Surface Rigs and Exploration Rigs (Surface & Underground)

As a Technical and Operator Training Officer, your mission is to deliver world-class Technical and Operator training and services by supporting the latest Epiroc technology, which is being launched into the South African Region in the Underground Mining Application, including Autonomous applications, in a profitable and efficient service across our Surface and Exploration Drilling Equipment product lines, for both Internal and External and Regional customers as well as other African Countries.

What you’ll do

• Ensure quality Technical and Operator training is provided to our customers - Internal, External and Regional for Surface Rig and Exploration Rig product line customers
• Design and Development quality training material to be ready for new technology
• Adapt and adjust Swedish and USA training 'products' to fit the South African region & market.
• Ensure that training is marketed to the customers within the South African Region as a value-added service.
• Train all qualified Epiroc employees, South Africa & Region, to achieve the Technical Service Level 1 qualification, based on the full training package of the Technical Service Level 1 Course
• Train all qualified Epiroc employees, South Africa & Region, to achieve the Technical Service Level 2 qualification, based on the full training package of the Technical Service Level 2 Course
• Ensure quality Operator training is provided to our customers - internally and externally to fit the market conditions
• Carry out On the Job coaching and assessments as required
• Liaise with product company technical department and forward relevant information to all service departments where applicable
• Ensure that all ADS - SED training records, registers, filing, scanning and reporting is kept up to date
• Assist with PDI and Troubleshooting on equipment when required - internally and externally and regionally
• Assist other PSD departments in the company as and when required
• Manage costs within the cost centre and company assets
• Nature of the position requires that the incumbent will be travelling to various sites and be away from home for extended periods

What you’ll bring

• Grade 12 with a Trade qualification - e.g. Fitter / Earth Moving Mechanic / Millwright
• ETDP - related qualification & Assessor
• Previous experience in a similar role, preferably within the mining or construction industry having worked with quality management
• Proven past Technical & Operator background experience, and minimum of 3 - 5 years Training experience on Technical and Operator training
• Ability to transfer knowledge and skills is essential.
• Good Epiroc or other OEM Surface and Exploration product knowledge
• Be able to read, understand and cope with basic 24V electrical, hydraulic, CANbus, PLC, and, Rig Control (RCS) systems.

Who you are

• Excellent planning, organizing, reporting skills.
• Self-motivated and must be able to work independently and as part of a team.
• Be proactive and accurate and able to work under pressure.
• Good computer literacy skills.
• Good interpersonal skills to work with all customers and work as part of the training team.
• Be presentable to customers in grooming and dress code.
• Ability to work with minimum supervision and multitask.

Location: Boksburg

Closing Date: 02 March 2026

Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.

Epiroc is a global productivity partner for mining and construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epirocgroup.com.