Workshop Performance Coordinator

Your Mission as a Workshop Performance Coordinator

Are you passionate about keeping a busy workshop running efficiently, profitably and safely?

At Epiroc, our Jet Park Component Workshop keeps critical mining equipment turning. As Workshop Performance Coordinator, you'll be the hub that connects people, processes and performance, coordinating daily operations, watching costs and recoveries, keeping quality and safety standards tight, and driving the continuous improvement that keeps customers coming back. If you're an organised, people-focused operator who turns metrics into action, we'd love to hear from you.

What you’ll do

• Coordinate daily workshop operations to ensure efficient workflow and timely delivery of components.
• Support the planning and allocation of resources to optimise productivity and operational performance.
• Monitor workshop performance, costs, recoveries and utilisation to support business profitability.
• Liaise with internal departments and stakeholders to ensure smooth execution and strong customer satisfaction.
• Maintain quality standards and operational procedures and drive continuous improvement initiatives.
• Support compliance with Epiroc safety standards, SHEQ requirements and company policies.
• Track operational metrics, generate reports and provide performance insights to management, identifying opportunities to improve efficiency, service and business performance.
• Support people coordination and team motivation and ensure accurate administrative and operational processes are followed.

What you'll bring

• A diploma or degree in Financial Management, Business Management, Engineering, Operations Management or a related field.
• A minimum of 5 years of experience in operations coordination, workshop administration, service operations or a business support environment.
• An understanding of budgeting, cost control, resource planning and operational reporting.
• Proficiency in Microsoft Office, particularly Excel and reporting tools; project management exposure is advantageous.
• Experience with ERP systems such as M3 (beneficial), and exposure to mining, engineering, manufacturing or service environments (advantageous).
• Experience in hydraulics, battery machinery, drivetrain or components assembly (an advantage).

Who you are

• You have strong interpersonal and supervisory skills and work comfortably with people at every level, from shop floor to executive.
• You put the customer first, handle difficult situations with diplomacy and tact, and look beyond the initial enquiry to spot new opportunities.
• You're focused on safety, quality, productivity and operational efficiency.
• You're analytical and a strong critical thinker who delivers business results.
• You're persuasive, motivational and persistent, with excellent planning and resource-allocation skills.

Location: Boksburg

Closing date: 18 August 2026

Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.

Epiroc is a global productivity partner for mining and construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epirocgroup.com.