Service Technician - Workshop

Fitter & Machinist – Service Centre Wacol - Brisbane
•    Location: Wacol
•    Type: Full-time
About the Business and Role:
ProReman, a key player within Epiroc's Parts & Services division, is looking for a Fitter & Machinist to join our team. As part of our service centre in Wacol, you’ll work under the direction of the Workshop Manager, contributing to all areas of our operations. This role offers a diverse range of tasks and a chance to apply technical expertise to meet customer service needs. Be part of a culture that values innovation, teamwork, and professional growth.
Benefits:
•    Work in a dynamic and supportive environment.
•    Opportunity to grow within a global organisation.
•    An array of training opportunities including internal product training, access to e-learning and education assistance to study externally.
•    Generous paid parental leave for all parents.
•    Enjoy competitive pay and attractive benefits, including gym, income protection and health perks.
Key Responsibilities:
•    Perform tasks across the service centre, such as disassembly, cleaning, quoting, machining, rebuilding, and testing rockdrills.
•    Troubleshoot and resolve service issues, escalating technical concerns when needed.
•    Assist the Workshop Manager in executing the national service plan.
•    Manage inventory, including receiving, dispatching, and ordering parts.
•    Provide leadership and supervision within the workshop.
•    Mentor Apprentice Fitter Machinists and offer support to colleagues.
•    Focus on quality improvement, adhering to company processes.
•    Stay up to date with industry trends and updates through ongoing education.
Essential Qualifications:
The ideal candidate will possess:
•    Extensive experience in fitting and machining.
•    Industry knowledge and an understanding of our products' importance to customers.
•    Proficiency in Microsoft Word, Outlook, and Excel.
•    Strong technical, troubleshooting, and problem-solving skills in a fast-paced environment.
•    A proactive, positive approach with excellent communication skills.
•    Conflict resolution skills and the ability to work independently or as part of a team.
•    Welding experience is an advantage.
How to Apply:
Submit your resume and a cover letter addressing how you meet the essential requirements to tania.lowrie@epiroc.com. All applications will be handled confidentially.
Join ProReman and be part of an inclusive, forward-thinking team that values diversity and innovation. We welcome applications from individuals of all backgrounds and are committed to being an equal opportunity employer.