Technical Documentation Officer

CR Powered by Epiroc is a global leader in providing industry-leading solutions to the mining sector. We specialize in engineering advanced surface mining, underground mining and digital solutions to help the world’s top miners increase productivity, enhance safety, and reduce maintenance needs.  Our innovative products include ground-engaging tools (G.E.T.), cast lip systems, dragline buckets and lock systems, conveyor accessories, wear materials and digital solutions.

Since becoming part of the Epiroc family in 2023, we have continued to grow by combining CR’s engineering expertise with Epiroc’s global strength and scale. While you will be employed by Epiroc, your role will sit within the GET Business Line, where you will contribute directly to our mission of delivering cutting‑edge solutions that drive performance for mining customers worldwide.

CR Powered by Epiroc is now looking for a proactive and self-motivated Technical Document Officer to join our dynamic and expanding technical documentation team where you will work on a wide range of technical documentation and communications to support our product range throughout its lifecycle.

As a Technical document officer, you will be responsible for generating technical content in collaboration with product subject matter experts (SMEs), and producing the subsequent high quality, professional documentation.

What you’ll be doing

• Building functional relationships with relevant SMEs both internal and external to the business to efficiently leverage their product knowledge and experience, allowing the Technical document officer to collect, validate and formalize technical information necessary to support our products.
• Getting hands-on, visiting sites or workshops where needed to understand real-world applications and document processes.
• Producing technical documentation to industry leading standards of communication, clarity and accuracy. This will involve the creation of specialised graphics from CAD models and formatting to ensure adherence to both Epiroc and industry best practice standards.
• Maintaining an extensive library of existing technical documents within the CR powered by Epiroc EPDM system and document management platform for accuracy, relevancy, interpretability and accessibility in accordance with Epiroc procedures.
• Actively involved in improvement projects to document creation workflows and systems to support CR powered by Epiroc’s commitment to continuous improvement.

The types of documentation within the scope of the technical documentation team includes but is not limited to:

• Parts manuals
• Pre-sales materials such as catalogues, application guides, etc.
• Installation and fitting instructions
• User manuals
• Repair and maintenance documentation

This is a unique opening for someone with a strong background in technical documentation to take on a dynamic role that gives you the opportunity to work in a hybrid setting at our Cannon Hill office.

The successful applicant will have:

• Tertiary qualification in technical field such as engineering or appropriate trade qualifications relevant to industrial sector
• Demonstrated background in technical writing including written communication, graphics generation and professional document formatting for industrial applications.
• Experience using Solidworks suite of programs and PDM systems for technical diagram creation and management.
• Proficient in Adobe suite of programs for professional document creation (Indesgin, illustrator, etc.)
• Relevant experience in heavy industry, with mining industry preferred.

About you:

• You’re someone who takes initiative, asks questions, and figures things out.
• Aptitude for mechanical / electrical systems and ability to understand, evaluate and interpret engineering drawings and mechanical / electrical systems.
• Excellent communicator who can interpret technical information and translate it as required to different audiences while maintaining core concepts.
• Strong attention to detail with a focus on quality outputs
• Confident working with engineers and technical stakeholders

What CR Powered by Epiroc offer:

At CR Powered by Epiroc, we value diversity and seek people with diverse backgrounds to join our team. We are committed to developing people and fostering an inclusive environment where individuals belong, feel their uniqueness is valued, and can reach their full potential.

We offer a global career path, exciting opportunities to work on new technologies that have a meaningful impact, and flexible work/life balance. We also offer birthday leave, equalized paid parental leave, four weeks of paid time off, customized well-being offerings, competitive remuneration reviews, and the opportunity to give back to our local communities.

Together, we've created an environment where everyone can thrive. Will you join us? 

Your passion belongs here!