Supply Chain Operations Manager

About Epiroc: Epiroc is a multinational company with a presence in 150 countries; which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining.

It also offers world-class after-sales services and solutions for automation, digitalization and electrification.

Life at Epiroc: By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation.

The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries.

Our culture is characterized by care for work-life balance, professional development, global professional opportunities and an epic benefits package.

Supply Chain Operations Manager

Join Epiroc, a global leader in mining and infrastructure equipment, as a Supply Chain Operations Manager in our dynamic Surface Division based in Zacatecas, Mexico. This role offers a unique opportunity to lead and transform supply chain operations to drive efficiency, customer satisfaction, and competitive advantage within a rapidly growing market.

About the Role

As the Supply Chain Operations Manager, you will be the pivotal link between the Regional Supply Chain General Manager and the local operational teams, managing end-to-end supply chain functions within Mexico. This includes oversight of warehouse management, inventory control, order fulfillment, inbound replenishment, import/export, and transportation coordination. You will guide and develop a dedicated team, driving operational excellence and continuous improvement initiatives that enhance supply chain performance significantly.

Key Responsibilities

• Serve as the single point of contact for all supply chain-related inquiries and issues within the country, ensuring prompt resolution and clear accountability across stakeholders.
• Lead, manage, and develop the supply chain teams located within the Customer Centers, fostering a culture of collaboration, safety, and continuous improvement.
• Implement and uphold logistics principles, policies, and processes aligned with the new supply chain organizational structure and strategic goals.
• Monitor key performance indicators (KPIs) such as safety, product availability, transportation costs, obsolescence, and inventory cost of goods sold to achieve and exceed targets.
• Establish and maintain effective communication forums connecting supply chain and Customer Center stakeholders to ensure alignment and transparency.
• Support supply chain transformation initiatives aimed at integrating global models, including managing change at the country level and evolving regional supply chain networks and services.
• Drive operational cost-saving opportunities through targeted improvement projects across warehousing, transport, inventory management, and order fulfillment.
• Contract and operational management of third-party logistics providers (3PLs), including performance monitoring, relationship management, and facility oversight for Epiroc-run distribution centers.
• Participate actively in Customer Center management team meetings, contributing valuable insights and strategic input.

Key Competencies and Experience

• Minimum of 5 years of experience in supply chain management with a strong background in strategic planning, operational execution, and team leadership.
• Academic degree in Supply Chain Management, Logistics, or equivalent experience.
• Senior-level expertise in supply chain and logistics with relevant certifications or licenses considered an asset.
• Proficiency in Microsoft Office applications, especially Excel, PowerPoint, and Word, for data analysis, reporting, and presentation purposes.
• Thorough understanding of supply chain end-to-end processes including domestic and international order throughput, logistics, distribution, and compliance.
• Demonstrated ability to provide constructive feedback and coaching to team members, promoting professional development and high performance.
• Excellent verbal and written communication skills in English; additional languages are advantageous.
• Strong analytical abilities and problem-solving skills to diagnose issues, propose effective solutions, and implement corrective actions.

Preferred Behaviors

• A positive, collaborative mindset with a focus on achieving shared goals across various functions and teams.
• Proven leadership skills with the ability to motivate, manage, and grow a diverse supply chain team.
• Business-oriented approach with clear, effective communication across organizational levels.
• Adaptability and openness to change in a fast-paced, evolving supply chain environment.
• Strong organizational skills complemented by a commitment to continuous improvement and operational excellence.
• Effective presentation skills and capability to teach and support across different organizational layers.
• Passion for driving results that align with the company’s best interests, fostering innovation and accountability.

Why Join Epiroc?

Working at Epiroc means being part of a global organization that is dedicated to innovation, sustainability, and safety within the mining and infrastructure industries. The Supply Chain function is critical to our success and offers rewarding challenges that allow you to significantly impact business performance and customer satisfaction.

Mexico's market growth creates an exciting opportunity for you to be instrumental in shaping and strengthening our supply chain capabilities. You will contribute to making our supply chain a competitive advantage while advancing your professional career in a supportive and inclusive work environment.