Product Specialist

Join us as a Product Specialist. You will serve as the subject matter expert for assigned products, bridging the gap between technical teams, sales, and customers. This role involves providing product knowledge, supporting sales efforts, conducting training, and ensuring customer satisfaction through effective product use.

Your Mission:

• Act as the primary expert on product features, benefits, and applications.
• Support sales teams with product demonstrations, presentations, and technical guidance.
• Train internal staff and customers on product usage and best practices.
• Gather customer feedback and communicate insights to product development teams.
• Collaborate with marketing to develop product materials and campaigns.
• Monitor market trends and competitor products to identify opportunities.
• Assist in resolving product-related issues and provide after-sales support.

Your Profile:

• Advanced Technician Certificate, Diploma or bachelor’s degree in business, Marketing, Engineering, or related field
• TL2 as an added advantage
• 2–4 years of experience in product management, sales support, or technical roles.
• Strong understanding of product lifecycle and market positioning.
• Excellent communication and presentation skills.
• Ability to analyze data and translate insights into actionable recommendations.

Location: Chingola, Zambia

Closing Date: 30 April 2026

Why Epiroc?

By joining our team, you’ll make a big difference in the energy transition. At Epiroc, we take pride in being passionate innovators, driving the change toward a brighter future for both people and the planet. Guided by our values of Collaboration, Commitment, and Innovation, we foster a culture of trust, growth, and lasting impact.    

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com