Product Specialist
Fort Loudon, PA, US, PA 17224 Yellowknife, Northwest Territories, CA, X1A 3T4 Milwaukie, OR, US, 97267 Saint-Laurent, MB, CA Harrisburg, PA, US, 17122 Tumbler Ridge, British Columbia, CA, V0C 2W0 Val-d'Or, Quebec, CA Kirkland Lake, ON, CA, P2N 3J1 Battle Mountain, NV, US, 89820 North Bay, ON, CA, P1B 8Z4 Tucson, AZ, US, 85706 Bernic Lake, MB, CA, R0E 1A0 Roanoke, VA, US, 24019 Vancouver, British Columbia, CA, V6E2E9 Dexter, MI, US, 48103 Garland, TX, US, 75040 Snow Lake, MB, CA, R0B 1M0 Thunder Bay, ON, CA Lively, ON, CA, P3Y 1L2 West Sacramento, CA, US, 95691 Mosinee, WI, US, 54455 Salt Lake City, US Ludlow, MA, US, 1056 Yellowknife, Northwest Territories, CA, X1A 2P9 Malartic, Quebec, CA, J0Y1Z0 Surrey, British Columbia, CA Creighton, SK, CA, S0P 0A0 Val D'Or, Quebec, CA, J9P6Y7 Fort St John, British Columbia, CA, V1J 4M7 Saint-Apollinaire, Quebec, CA, G0S 2E0 Pikeville, KY, US, 41659 Temecula, CA, US, 92590 Kingston, ON, CA, K7M 4W9 Cadillac, SK, CA, J0Y 1C0 Delhi, IA, US, 52223 Surrey, British Columbia, CA, V4N 1G7 Newfoundland and Labrador, NL, CA Kernersville, NC, US, 27284 Millertown, NL, CA Safford, AZ, US, 85546 Saskatoon, SK, CA, S7P 0B8 Allen, TX, US, 75013 Pasadena, NL, CA, A0L 1K0 Elko, NV, US, 89801 Austell, GA, US, 30168 Osburn, ID, US, 83849 Wabush, NL, CA, A0R 1B0 Ottawa, ON, CA, Remote Laval, Quebec, CA, H7L 4K5 Brighton, CO, US, 80601 Davenport, IA, US, 52807 Arlington, TX, US, 76011 Cochrane, ON, CA, P9L 1C0 Gillette, WY, US, 82717 Winnipeg, MB, CA, R2X 2T3 Prince George, British Columbia, CA, V2N 4L2 Salt Lake City, UT, US, 84104 Dollard-des-Ormeaux, Quebec, CA, H9B 2J5 AB, CA Whitehorse, YT, Yukon, CA Thompson, MB, CA, R3N 1M8 Bilings, MT, US, 59102 Milwaukee, WI, US, 53225 Val-d'Or, Quebec, CA, J9P 0L7 Chambersburg, PA, US, 17201 Barrie, ON, CA, L4N 9A7 Safford, AZ, US, 85546 Balmertown, ON, CA, P0V 1C0 Thunder Bay, ON, CA, P7B 2R2 Pitt Meadows, British Columbia, CA, V3Y 0G4 St John’s, NL, CA Langley, British Columbia, CA, V3A 4L5 Sudbury, CA Greenstone, ON, CA Halifax, Nova Scotia, CA, BON 1X0 Balmertown, ON, CA, P0V 1C0 Millertown, NL, CA Dubuque, IA, US, 52001 Salt Lake City, UT, US, 84118 Ooltewah, TN, US, 37363 Val-d’Or, Quebec, CA, J9P 6X9 Rouyn-Noranda, Quebec, CA, J9Y 0G3 Broomfield, CO, US, 80020 Vancouver, British Columbia, CA Sudbury, ON, CA Akron, OH, US, 44306 Tigard, OR, US Yellowknife, Northwest Territories, CA, X1A 3T1 Labrador City, NL, CA Providence, UT, US, 84332 Two Harbors, MN, US, 55616 Vancouver, British Columbia, CA, V6C 3B6 Yellowknife, Northwest Territories, CA, X1A 2N8 Edmonton, AB, CA, T5S 2L8 Timmins, ON, CA, P4R 1M8 Ange Gardien, Quebec, CA, J8L 4B4 Malartic, Quebec, CA, J0Y 1Z0 Dollard-des-Ormeaux, Quebec, CA, H9B 3J9 Elko, NV, US Mississauga, ON, CA, L5T 1W5 Baffin Region, Northwest Territories, CA Malartic, Quebec, CA, J0Y1Z0 Marathon, ON, CA, P0T 2E0 Laval, Quebec, CA
United. Inspired. Performance unites us, innovation inspires us, and commitment drives us to keep moving forward.
All new thinkers are welcome. We are looking for candidates who want to develop, grow, and dare to think new. Innovation is an important part of our DNA. If you appreciate an environment where you get to think new and constantly evolve, you will thrive here.
About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.
We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.
Epiroc offers rewarding experiences and professional growth opportunities. Recognition for your hard work includes:
- Benefits eligibility begins the 1st of the month after start date
- Health care eligibility - including medical, dental, vision, prescription and telemedicine
- Wellness program
- Employee discounts
- Short and long-term disability insurance
- Life and AD&D insurance
- Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
- Employee Assistance Program
- 401(k) plan
- Direct deposit
- Tuition reimbursement program
- Paid Vacation
- Paid Sick Time
Join Our Team as a Product Specialist at Epiroc!
Support continuous product portfolio development on Rotary, DTH, and Raisebore products, by providing technical product support in the field towards R&D projects testing new and improved products, ensuring a product performance database is kept and maintained. Support product management team with product knowledge, provide field support for proof of concept activities, provide feedback on market trends and competitor product development. Support the technical competence development within Customer Centers and Divisional Teams. Provide and support technical training material and conduct trainings on mine sites towards end users, Customer Centers and other sales channels and towards Divisional Teams throughout Epiroc.
Work Location: Anywhere in the USA or Anywhere in Canada
Work Type: Can be Hybrid or Remote
Responsibilities:
- Support continuous product portfolio development on Rotary, DTH, and Raisebore products, by providing technical product support in the field towards R&D projects testing new and improved products, ensuring a product performance database is kept and maintained.
- Support product management team with product knowledge, provide field support for proof of concept activities, provide feedback on market trends and competitor product development.
- Support the technical competence development within Customer Centers and Divisional Teams.
- Provide and support technical training material and conduct trainings on mine sites towards end users, Customer Centers and other sales channels and towards Divisional Teams throughout Epiroc.
Competencies, Skills and Experience:
- Technical / marketing / business education, skills related to mining / drilling / construction equipment.
- Minimum 5 years’ experience in technical support or application support in drilling, mining or construction.
- Computer skills in compiling and analyzing sales and product data.
- Good social communication skills.
- Fluent language skills in English, in writing and spoken.
- Pro-active attitude, self-driven person.
- Customer focus mindset.
- High level of sense of urgency.
- High willingness to travel.
- Knowledge of Epiroc drilling equipment, ability to know how to operate drill rigs in a production environment.
- Team player mindset, willing to cross collaborate between different teams, organizations and divisions.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.
Salary Range: The salary for this position is between $98,243.00 and $127,316.00 USD annually, depending on experience and qualifications. This range reflects our commitment to fair pay based on skills, experience, and market standards. This role will also be eligible for 10% variable compensation”
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Join us, and be part of a diverse, innovative and highly collaborative team. An inclusive workplace that allows people to thrive. Inclusion is foundational for our Epiroc culture. We want all our people to have a strong sense of belonging. As we work in diverse teams across geographies, cultures, and professional areas, inclusive behavior is something we expect from ourselves and each other. We are continually looking for ways to strengthen our inclusive culture.
A place where we all matter. Epiroc’s diversity approach is holistic, and our goal is to continue attracting, developing and retaining talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.
Employment at Epiroc is “at-will,” which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines. All employment is continued on that basis. No supervisor, manager or executive of the company, other than the General Manager in a signed writing, has any authority to alter the foregoing. Signature of this document serves as acknowledgment of receipt and does not create a contract of employment.
Epiroc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward. In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.
Diversity and sustainability are key to growing fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at Epiroc.com. |
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