Operations Manager

Functional area: Service

Onsite or Remote: Onsite

Country/Region: BW

City: Gaborone

Location:

Gaborone, BW, 267

Company name: Epiroc

Date of posting: Aug 7, 2026

Join us as an Operations Manager where you will be responsible for establishing and leading Epiroc's operations at Khoemacau Mine, ensuring operational readiness and the successful delivery of aftermarket support to MMG contractors, Huaye and 23MCC. This role focuses on driving operational excellence, customer satisfaction, safety, and profitability while building strong customer relationships and leading a high-performing site team.

Your Mission:

Set up facilities for the new site as required by the customers, including but not limited to maintenance workshop, warehousing, office space, IT and Communications, and others.
Recruitment, management and development of all site personnel.
Facilitate training of customers operators and technicians.
Manage commissioning of all new equipment delivered to site.
Liaise with Project Manager regarding scheduling of machine deliveries per the customer requirement.
Ensure spares and parts availability for equipment, including drilling consumables.
Set safety standards in line with Epiroc Global Sustainability Policy and requirements.
Establish profitable service agreements with customers, including technical support.
Responsible for communications with customers on site.
Assess customer needs and liaise with sales team to ensure solutions are provided, e.g. technology.
Ensure that deliverables are met as per SLA’s with customers, showing an improvement in customer satisfaction year on year
Management of working capital with specific focus on inventory and receivables (aging stock and overdue receivables

Your Profile:

Degree in Mechanical Engineering or an equivalent qualification.
Proven experience in project management.
Be able to communicate in Mandarin.
Experience working with OEM mining equipment.
Sales or customer-facing experience within mining solutions.
Sound knowledge of mining operations and site-based environments.

Location: Toteng, Botswana

Closing Date: 17 August 2026

Why Epiroc?

By joining our team, you’ll make a big difference in the energy transition. At Epiroc, we take pride in being passionate innovators, driving the change toward a brighter future for both people and the planet. Guided by our values of Collaboration, Commitment, and Innovation, we foster a culture of trust, growth, and lasting.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partnersadvert in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com