Benefits & Leave of Absence Coordinator

About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.

We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Epiroc offers rewarding experiences and professional growth opportunities. Recognition for your hard work includes:

• Benefits eligibility begins the 1st of the month after start date 
• Health care eligibility - including medical, dental, vision, prescription and telemedicine 
• Wellness program 
• Employee discounts 
• Short and long-term disability insurance 
• Life and AD&D insurance 
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA) 
• Employee Assistance Program 
• 401(k) plan 
• Direct deposit 
• Tuition reimbursement program 
• Paid Vacation 
• Paid Sick Time

Join Our Team as a Benefits and Leave of Absence Coordinator at Epiroc!

Administers employee benefits and leave of absence programs and serves as a primary point of contact for employees, managers, and external vendors. Ensures accurate eligibility determinations, timely communications, and compliant administration of leaves and benefits in accordance with federal, state, and local laws and organizational policies.

Work Type:

Onsite

Shift Timings:

Monday – Friday from 8:00 am – 5:00 pm

Principal Responsibilities

• Administer leave of absence programs (e.g., FMLA, ADA accommodations in partnership with HR, state paid family/medical leave, parental leave, personal and medical leaves) from intake through return-to-work.
• Coordinate short-term disability (STD) and long-term disability (LTD) claims with carriers/third-party administrators (TPAs), ensuring timely certification, approvals/denials, and employee communications.
• Provide employee education and guidance regarding benefits and leave options, eligibility, required documentation, timelines, and pay impacts.
• Maintain accurate records in HRIS/leave management systems; ensure data integrity, auditing, and document retention consistent with policy.
• Calculate and track leave entitlements, intermittent leave usage, and accrual impacts; coordinate with Payroll on pay codes, benefit premiums, and deductions.
• Manage benefits enrollment changes triggered by qualifying life events; ensure correct effective dates and vendor updates.
• Serve as liaison with benefits vendors (medical, dental, vision, life, disability, retirement, EAP, FSA/HSA) and resolve escalated eligibility, enrollment, and claims issues.
• Support annual open enrollment: prepare communications, assist employees, validate elections, and reconcile vendor files.
• Generate routine and ad hoc reports (leave usage, trends, compliance metrics, vendor reconciliations) and recommend process improvements.
• Ensure compliance with applicable laws and regulations (e.g., ERISA, HIPAA, COBRA, FMLA, ADA, state leave laws) and maintain confidentiality of sensitive information.
• Partner with HR Business Partners and managers on return-to-work coordination, interactive process steps, and accommodations documentation workflows.
• Contribute to benefits/leave policy documentation, employee guides, and standard operating procedures (SOPs).

Core Competencies

• Compliance orientation: Interprets policy and regulations accurately; escalates risks appropriately.
• Employee-centered service: Communicates empathetically and clearly while setting expectations.
• Process and data management: Maintains organized documentation; reconciles data across systems and vendors.
• Problem solving: Investigates issues, identifies root causes, and proposes practical solutions.
• Collaboration: Partners effectively with HR, Payroll, managers, and vendors to resolve cases.
• Time management: Balances daily casework, deadlines, and cyclical activities (e.g., open enrollment).

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent combination of education and relevant experience.
• 2+ years of experience administering benefits and/or leave of absence programs, or comparable HR operations experience.
• Working knowledge of leave administration requirements (FMLA and state leave laws) and disability/benefits coordination.
• Experience using an HRIS and/or leave management system (e.g., Workday, UKG, ADP, Dayforce, or similar).
• Strong attention to detail with demonstrated ability to handle sensitive/confidential information.
• Proficiency with Microsoft Excel and Word (e.g., filtering, lookups, basic data reconciliation).
• Excellent written and verbal communication skills with a customer-service mindset.

Preferred Qualifications

• Professional certification such as CEBS, SHRM-CP/SCP, PHR/SPHR, or similar.
• Experience with COBRA administration and vendor file reconciliation.
• Experience supporting ADA interactive process documentation and return-to-work coordination in partnership with HR/Legal.
• Knowledge of ERISA, HIPAA privacy practices, and benefits plan documentation (SPDs, plan documents).
• Experience with multi-state workforce leave administration.
• Experience with Dayforce is a plus.

Responsible for meeting the objectives of our ISO programs.  When there are any questions, regarding these programs they shall be directed to your supervisor/manager or the facility ISO representative.  Supervisors and managers are responsible for communicating policy and objectives of ISO programs to their employees.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

Any background check conducted will be evaluated through an individualized assessment, taking into account the job’s specific requirements and the candidate’s circumstances.

For office employees, duties are performed in a professional office environment that involves extended periods of sitting, frequent use of computer screens—which may result in eye strain or fatigue—and the occasional need to lift up to 25 pounds. Minor distractions from general office noise and other activities may occur. To promote wellness, ergonomic equipment, and regular breaks are encouraged. Personal Protective Equipment (PPE) is required while on the production floor or testing area. PPE includes Hard Hat or Bump Cap, Safety Glasses & Steel Toe Shoes. Reasonable accommodations are available to support individuals with disabilities in fulfilling the role's essential functions.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

Any background check conducted will be evaluated through an individualized assessment, taking into account the job’s specific requirements and the candidate’s circumstances.

Employment at Epiroc is “at-will,” which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines. All employment is continued on that basis. No supervisor, manager or executive of the company, other than the General Manager in a signed writing, has any authority to alter the foregoing. Signature of this document serves as acknowledgment of receipt and does not create a contract of employment.

Epiroc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward. In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com