Product Detailer

Job Posting Overview

About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.

We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Epiroc offers rewarding experiences and professional growth opportunities. Recognition for your hard work includes:

• Benefits eligibility begins the 1st of the month after start date 
• Health care eligibility - including medical, dental, vision, prescription and telemedicine 
• Wellness program 
• Employee discounts 
• Short and long-term disability insurance 
• Life and AD&D insurance 
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA) 
• Employee Assistance Program 
• 401(k) plan 
• Direct deposit 
• Tuition reimbursement program 
• Paid Vacation 
• Paid Sick Time

Join Our Team as a Product Detailer at Epiroc!

As a Product Detailer, this role is responsible for meticulously cleaning, finishing, and preparing products, including drilling rigs, for final inspection, packing, and shipment. This includes ensuring all surfaces are free of imperfections, properly detailed, and meet company quality and safety standards. The role also oversees secure packing, accurate documentation, and coordination with logistics to support timely and correct delivery. A strong focus on precision, efficiency, and continuous improvement is essential to uphold product quality and customer satisfaction.

Work Type: Onsite

Shift Timings: 7:30AM – 3:30PM

Responsibilities:

• Detailing and Finishing: Clean, polish, install decals and inspect all surfaces of the drilling rig to ensure they meet quality and aesthetic standards before shipment.
• Final Inspection Support: Collaborate with quality control to identify and correct any imperfections or inconsistencies.
• Packing and Securing Equipment: Prepare components and assemblies for shipment by selecting appropriate packing materials, securing items to prevent damage, and labeling crates or containers accurately.
• Shipping Coordination: Generate shipping documentation as required, coordinate with logistics providers, load equipment for transportation and ensure timely dispatch of rigs and components.
• Inventory and Materials Handling: Track outgoing shipments, manage packing materials inventory, and report discrepancies or shortages.
• Safety and Compliance: Adhere to safety protocols when handling heavy equipment and hazardous materials, ensuring compliance with OSHA and company standards.
• Continuous Improvement: Identify opportunities to streamline detailing and shipping processes in alignment with Lean principles.
• Cross-Department Collaboration: Communicate with production, logistics, and customer service teams to ensure alignment on delivery timelines and customer requirements.

Occasional duties

• Train new hires
• Develop processes
• Continuous Improvement

Knowledge/Education:

• High School Diploma or GED Required
• Ability to use and comprehend specifications, work instructions, drawings, and schematics
• Knowledge of all mechanical components on the rig and their ideal operation
• Knowledge of packing and shipping standard along with safe securing methods for transportation.
• Overall knowledge of product lines
• Basic understanding of troubleshooting principles
• Basic computer skills including MS Office, ERP Systems, etc.
• Hand and power tools
• Knowledge of Lean Manufacturing preferred

Skills and Abilities:

• Required to read, write and comprehend English
• Self-motivated
• Able to work individually or as part of a team
• Safety-minded
• Positive attitude
• Problem solver
• Strong work-ethic

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

Any background check conducted will be evaluated through an individualized assessment, taking into account the job’s specific requirements and the candidate’s circumstances.

Employment at Epiroc is “at-will,” which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines. All employment is continued on that basis. No supervisor, manager or executive of the company, other than the General Manager in a signed writing, has any authority to alter the foregoing. Signature of this document serves as acknowledgment of receipt and does not create a contract of employment.

Epiroc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward. In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com

The work environment for this role involves both driving and physical delivery activities. Employees will regularly operate commercial motor vehicles and may be exposed to outdoor weather conditions, traffic hazards, and a variety of delivery site environments. The position requires frequent bending, lifting, carrying, and loading/unloading of heavy items—typically up to 50 pounds and occasionally up to 100 pounds.

Extended periods of sitting while driving are expected, along with performing pre- and post-trip vehicle inspections and basic maintenance checks. Use of Personal Protective Equipment (PPE) may be required, depending on delivery site requirements.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. This position is designated as safety-sensitive.