Administrator & Marketing Analyst

Job Description:

• Office Administration

• Supervise and execute office administrative procedures, policies, and workflows to ensure operational efficiency.
• Maintain organized physical and electronic filing systems and office databases, ensuring data accuracy and confidentiality.
• Ensure full compliance with Health, Safety, Environment, and Quality (SHEQ) policies and guidelines.
• Apply for and renew all environmental and safety licenses and certificates as required by the Hong Kong government.
• Oversee the maintenance of office facilities and equipment, including telephone systems, printers, computers, and air-conditioning units.
• Coordinate office renovation projects, repairs, and building maintenance matters.
• Manage company vehicle administration, including vehicle licensing, toll fees, fuel expenses, and leased vehicle arrangements.
• Support business travel arrangements for the Hong Kong office, including hotel reservations and flight bookings.
• Prepare, process, and manage various documentation, including correspondence, quotations, contracts, and manual invoices.
• Monitor workflows and documentation related to machinery/equipment rental operations, including issuing monthly invoices and preparing relevant reports.
• Process procurement requisitions through the PTP (Procure-to-Pay) system and monitor compliance with procurement policies.
• Perform any other administrative, analytical, or operational duties as assigned.

• Marketing Analysis
• Support the overseas expansion of the TTM 2.0 initiative, assisting in project execution and rolling management.
• Identify and acquire high-potential sales leads through market research, digital outreach, and partnerships; distribute leads via sales force and track progress.
• Conduct monthly performance reviews to assess progress and identify gaps.
• Analyze order-lost and customer conversion rates to refine targeting strategies and improve lead qualification.
• Work closely with sales teams and business lines to align marketing efforts with business objectives and ensure a cohesive customer journey.
• Monthly newsletter and report preparation, along with other ad hoc tasks.

Experience requirements:

• 2+ years of experience in administrative, marketing analysis, or customer acquisition roles.
• Experience in international or cross-market projects is preferred.
• Experience with procurement or rental operations is a plus.

Knowledge / Educational requirements:

• Bachelor’s degree in Marketing, Business Administration, Economics, Data Analytics, or a related field.
• Fluent in English (both written and spoken) is essential.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Proficiency in data analysis tools (e.g., Excel) and CRM platforms (e.g., Sales force) is highly desirable.
• Strong analytical mindset with the ability to translate data into actionable insights.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.

Personality requirements:

• Detail-oriented and self-motivated.
• Excellent communication and interpersonal skills.
• Ability to work both independently and as part of a team.
• Strong concern for quality, accuracy, and confidentiality.

Country and city description:

Hong Kong, China