Are you the "Sales Engineer" that Epiroc Turkey, Parts & Service Division (PSD) is looking for...?

The successful candidate will be responsible from all sales activities of the Parts & Service Division (PSD) in Epiroc Turkey. This position reports to Business Lİne Manager of Epiroc Turkey. 

Main Tasks and Responsibilities:

• Proactively identify spare parts and service solution opportunities within existing and prospective customer accounts based on fleet analysis and operational needs.
• Develop and execute PSD product sales activities tailored to assigned customer accounts.
• Prepare and implement sales growth plans, including comprehensive account mapping, to maximize market coverage and customer share within the assigned territory.
• Identify, establish, and maintain strong relationships with key decision-makers in existing and prospective customer organizations.
• Build long-term customer partnerships through trust, commitment, and value-driven engagement to secure sustainable business growth.
• Collaborate closely with internal departments and divisions to resolve customer issues and ensure a high level of customer satisfaction.
• Conduct territory mapping and market analysis to identify aftermarket business opportunities, customer segments, and competitive activities within the TRR region.
• Conduct regular customer meetings and site visits to strengthen relationships and identify business opportunities.
• Work closely with the Customer Care and SCX teams to ensure timely order processing, deliveries, and fulfillment of customer commitments.
• Maintain close communication with the DC/PC teams and provide regular market intelligence, customer feedback, and business insights from the TRR region.
• Communicate equipment technical issues to Technical Support Specialists and the Warranty Advisor whenever identified.
• Identify, develop, and secure new customer accounts to expand PSD business within the territory.
• Monitor and manage customer receivables to ensure compliance with agreed payment terms and targets.
• Coordinate and support the execution of customer contracts together with Customer Center (CC) and Parts Center (PC) teams for indent sales.
• Proactively identify and initiate personal development and training activities to enhance professional capabilities.
• Maintain awareness of and comply with "The Way We Do Things" and all applicable company policies and procedures.
• Actively participate in company meetings, sales meetings, training sessions, and relevant industry events.
• Conduct all activities in accordance with the Epiroc Code of Conduct and company values.

Requirements for The Job:

• Bachelor's degree, preferably in the field of engineering,
• Min. 2 years of experience in services or sales,
• Experience in regional sales management,
• Good command of English
• Proficient in MS Office applications,
• No travel restrictions (domestic and international),
• Must possess a valid Class B driver's license,
• For male employees, having completed military service, 

Required Competencies

• Customer orientation and relationship building
• Strong commercial and negotiation skills
• Territory and account management
• Effective communication and presentation skills
• Cross-functional collaboration and teamwork
• Strategic thinking and market analysis