Service Technician - RCT

Main Accountabilities / Tanggung Jawab Utama :

• Provide support and consultation of technology integration.
  Memberikan dukungan dan konsultasi terkait integrasi teknologi.
• Provide product knowledge, technical skills and training to designated personnel.
  Memberikan pengetahuan produk, keterampilan teknis, serta pelatihan kepada personel yang ditunjuk.
• Carry out, provide support to and assistance with installations, repairs and maintenance of RCT Systems.
  Melaksanakan serta memberikan dukungan dan bantuan dalam instalasi, perbaikan, dan pemeliharaan sistem RCT.
• Working with customer or other area within Indonesia to improve its current operations using technology and RCT's products.
  Bekerja sama dengan pelanggan atau area lain di Indonesia untuk meningkatkan operasional yang ada dengan memanfaatkan teknologi dan produk RCT.
• Guide and direct trainees in the development of a high standard in performance in their duties.
  Membimbing dan mengarahkan peserta pelatihan dalam mencapai standar kinerja yang tinggi dalam tugas mereka.
• Ensure that training, both formal off job and on job and related work, will be conducted in a professional manner and in accordance with industry standard best practice and Company standards.
  Memastikan bahwa pelatihan, baik formal (off job training) maupun on-the-job training serta pekerjaan terkait, dilaksanakan secara profesional sesuai dengan praktik terbaik industri dan standar perusahaan.
• Comply with customer's and other site policies and procedures.
  Mematuhi kebijakan dan prosedur pelanggan maupun site lainnya.
• Comply with the local laws applicable at customer's site and other sites.
  Mematuhi peraturan yang berlaku di lokasi pelanggan maupun lokasi lainnya.
• Other duties as directed by the RCT Customer Service Manager and customer or customer Automation Management.
  Melaksanakan tugas lain sesuai arahan dari RCT Customer Service Manager serta pihak pelanggan atau manajemen otomasi pelanggan.

Requirements / Kualifikasi :

• Automation & Control Systems
  Understand how industrial automation systems work, including PLCs, HMI, SCADA, sensors, actuators, and control logic used on heavy equipment and plant systems. 
  Sistem Otomasi & Kontrol
  Memahami cara kerja sistem otomasi industri, termasuk PLC, HMI, SCADA, sensor, aktuator, serta logika kontrol yang digunakan pada alat berat dan sistem plant.
• Electrical & Instrumentation Systems
  Know how low-voltage electrical systems, motor control circuits, drives, and industrial instrumentation function, and how to troubleshoot and repair them.
  Sistem Kelistrikan & Instrumentasi
  Memahami sistem kelistrikan tegangan rendah, rangkaian kontrol motor, drive, serta instrumentasi industri, termasuk kemampuan troubleshooting dan perbaikan.
• Diagnostics and Troubleshooting
  Know how to use electrical and automation diagnostic tools to find and fix faults, and how to read electrical schematics, control drawings, I/O lists, and automation manuals.
  Diagnostik & Troubleshooting
  Mampu menggunakan alat diagnostik listrik dan otomasi untuk menemukan dan memperbaiki gangguan, serta membaca skema listrik, gambar kontrol, daftar I/O, dan manual otomasi.
• Safety Standards
  Understand electrical and automation safety rules and know how to work safely on automated systems in a mining environment, including isolation, testing, and verification.
  Standar Keselamatan
  Memahami standar keselamatan listrik dan otomasi serta mampu bekerja dengan aman di lingkungan pertambangan, termasuk isolasi, pengujian, dan verifikasi.
• Preventive Maintenance
  Know how to inspect, test, and maintain automation and electrical systems to ensure system reliability and prevent unplanned downtime.
  Perawatan Preventif
  Mampu melakukan inspeksi, pengujian, dan perawatan sistem otomasi dan kelistrikan untuk memastikan keandalan sistem dan mencegah downtime tidak terencana.
• Repair & Configuration Skills
  Able to repair electrical and automation components and perform approved configuration, parameter, or component replacement tasks on control systems.
  Kemampuan Perbaikan & Konfigurasi
  Mampu memperbaiki komponen listrik dan otomasi serta melakukan konfigurasi, pengaturan parameter, atau penggantian komponen sesuai prosedur.
• Advanced Diagnostic Skills
  Skilled in identifying root causes of automation and electrical faults using testing instruments, software diagnostics, and logical fault-finding methods.
  Kemampuan Diagnostik Lanjutan
  Terampil dalam mengidentifikasi akar penyebab gangguan menggunakan alat ukur, software diagnostik, dan metode analisis logis.
• System Operation Knowledge
  Know how automated equipment and control systems operate well enough to safely test, validate, and return systems to service after maintenance or repair.
  Pemahaman Operasi Sistem
  Memahami cara kerja sistem otomasi dan kontrol untuk melakukan pengujian, validasi, dan mengembalikan sistem ke operasi secara aman.
• Record-Keeping & Documentation
  Able to maintain detailed records of electrical and automation work, including fault findings, parts used, configuration changes, and maintenance history.
  Pencatatan & Dokumentasi
  Mampu membuat dan menjaga dokumentasi pekerjaan secara detail, termasuk temuan kerusakan, penggunaan spare part, perubahan konfigurasi, dan riwayat perawatan.
• Attention to Detail
  Careful and precise when working on automation and electrical systems, recognizing that small errors can lead to system or safety failures.
  Ketelitian
  Teliti dan presisi dalam bekerja karena kesalahan kecil dapat berdampak pada kegagalan sistem atau keselamatan.
• Time Management
  Able to prioritize automation and electrical tasks efficiently to minimize equipment downtime and production impact.
  Manajemen Waktu
  Mampu memprioritaskan pekerjaan secara efisien untuk meminimalkan downtime dan dampak terhadap produksi.
• Computer Skills
  Competent in using computers and Microsoft Office applications (Excel, Word, etc.) for reporting, documentation, and basic data handling.
  Kemampuan Komputer
  Mampu menggunakan komputer dan aplikasi Microsoft Office untuk pelaporan, dokumentasi, dan pengolahan data dasar.
• Communication Skills
  Able to communicate effectively in Bahasa and English, both written and verbal, including explaining technical issues clearly to operators and supervisors.
  Kemampuan Komunikasi
  Mampu berkomunikasi dengan baik dalam Bahasa Indonesia dan Inggris, baik lisan maupun tulisan, termasuk menjelaskan masalah teknis secara jelas.
• Driving Capability
  Able to drive a light vehicle (car) and holds a valid driving license.
  Kemampuan Mengemudi
  Mampu mengemudikan kendaraan ringan dan memiliki SIM yang masih berlaku.
• Service Level
  Service Level 2 (SL2) – Automation / Electrical Specialist
• Level Layanan
  Service Level 2 (SL2) – Spesialis Otomasi / Kelistrikan
• Educational Background & Experience
  Majoring in Electrical (Low Voltage), Electronics, or Mechatronics with a minimum of 5 years of relevant experience.
  Latar Belakang Pendidikan & Pengalaman
  Lulusan jurusan Teknik Elektro (arus lemah), Elektronika, atau Mekatronika dengan minimal 5 tahun pengalaman di bidang terkait.

Placement / Penempatan : Papua, Indonesia