Field Service Technician

About Epiroc

Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification.

Life at Epiroc

By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation. The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries. Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.

Your mission as a Field Service Technician

Are you skilled in repairing and maintaining heavy mining equipment? As a Field Service Technician at Epiroc, you’ll play a critical role in ensuring that our contract machines operate safely, reliably, and to the highest standards. You’ll be responsible for inspecting, diagnosing, and repairing equipment, minimizing downtime, and keeping operations running smoothly. In this role, you’ll also support customers with training, promote safe machine usage, and continuously grow your expertise with the latest technologies—making you an essential partner in driving performance, safety, and innovation in mining operations.

What you’ll do

• Carry out daily checks as per checklist, prevent and repair defects.
• Report all major defects to the Site Supervisor.
• Fault find and repair equipment under contract to Epiroc standards.
• Ensure that all relevant documentation (work order, Operator/Mechanical/productivity checklists) is complete as per requirement.
• Ensure that all tools, workshop facility and equipment are used correctly and kept in good working condition.
• Ensure good housekeeping in the workshop.
• Report on incident/accidents damage caused by the client.
• Work shift rosters as required.
• Ensure that customer demands are met in terms of response, service etc.
• Train customers on the operations of machines and their safe usage.
• Continuously develop by taking up training courses on Competence Portal.
• Perform other related work as assigned.

What you’ll bring

• Technician / Craft certificate in H.E.R / or any related field.
• Minimum 3 years of experience on surface drilling mining equipment such as drill rigs, etc.

Who you are

• Able to identify mechanical problems and apply diagnostic methods to achieve effective results.
• Skilled at interpreting hydraulic, pneumatic, and electrical drawings.
• Effective team player who contributes to collective goals.
• Takes responsibility for own work and supports accountability for others.
• Reliable and capable of working effectively without close supervision
• Detail-oriented with a strong sense of urgency.

Location: Kolwezi

Closing Date: 01 October 2025

Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.

Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epirocgroup.com.