Service Technician - Electrical

Your Mission as a TME Senior Service Technician

Are you an experienced underground drilling specialist who enjoys solving complex technical challenges while developing the next generation of technicians?

At Epiroc, we're looking for a highly skilled TME Senior Service Technician to support the performance, reliability and optimization of our Boomer M20P drills. In this role, you'll combine advanced technical expertise with coaching and customer engagement, ensuring maximum equipment availability while developing local capability and delivering world-class service standards.

What you'll do

• Provide expert technical support, maintenance and repair services on Boomer M20P drill rigs, ensuring optimal machine performance, reliability and availability.
• Diagnose and resolve complex mechanical, hydraulic, electrical, automation and drilling system issues, conducting root cause failure analysis to prevent recurring breakdowns.
• Support machine commissioning, testing and performance optimization activities while ensuring compliance with Epiroc maintenance standards and OEM recommendations.
• Work closely with customer maintenance and operational teams by providing on-site technical assistance, attending planning meetings and supporting fleet performance targets.
• Lead operator and technical training initiatives, including onboarding, monthly refresher training and the ongoing development of customer operators and maintenance teams.
• Mentor and coach local technicians, transferring technical knowledge, troubleshooting expertise and industry best practices to build long-term capability.
• Maintain accurate maintenance records, prepare technical reports and provide recommendations that support continuous improvement and equipment reliability.
• Champion Epiroc and site safety standards by participating in safety initiatives, investigations and toolbox talks while promoting a strong zero-harm culture.

What you'll bring

• Technical Diploma or Degree in Mechanical, Electrical, Electro-Mechanical Engineering or a related field.
• Minimum 8 years' experience working on underground mining equipment, including at least 5 years supporting Epiroc underground drill rigs, preferably the Boomer range.
• Strong technical expertise in hydraulic, electrical, automation and drilling systems, with advanced fault-finding and troubleshooting capabilities.
• Proven experience commissioning, maintaining and optimizing underground mining equipment in demanding operational environments.
• Strong customer engagement, planning and communication skills, with the ability to build trusted relationships across operational and maintenance teams.
• Demonstrated leadership and coaching ability, with experience mentoring technicians and transferring technical knowledge.
• Fluent English communication skills; French language proficiency would be advantageous. Valid driver's licence required.

Who you are

• You are a hands-on technical expert who thrives on solving complex equipment challenges.
• You lead by example and enjoy developing the skills and confidence of others.
• You are customer-focused and committed to delivering exceptional service.
• You communicate effectively with technical and non-technical stakeholders alike.
• You are proactive, dependable and able to perform under pressure.
• You take ownership of outcomes and continuously seek opportunities for improvement.
• You are passionate about safety and maintaining the highest operational standards.

Location: Democratic Republic of Congo, Kolwezi

Closing date: 16 October 2026

Why join us?

At Epiroc, you'll work alongside some of the mining industry's most experienced professionals while supporting world-class underground drilling technology. You'll play a critical role in maximizing equipment performance, developing local capability and helping our customers achieve safer, more productive operations in one of the world's leading mining environments.

Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information such as a photo, ID number, address or date of birth from your application.

Epiroc is a global productivity partner for mining and construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment and solutions for surface and underground applications. The company also offers world-class service and aftermarket support, as well as solutions for automation, digitalization and electrification. Learn more at www.epirocgroup.com.