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Product Support Technician

Functional area:  Service
Onsite or Remote:  Onsite
Country/Region:  AU
City:  Lonsdale
Location: 

Lonsdale, SA, AU, 5160

Company name:  Epiroc Australia Pty Ltd
Date of posting:  Nov 25, 2025

Are you ready?

Epiroc is Expanding – Join Our Team at Olympic Dam!

Epiroc is growing its presence and operations at Olympic Dam! Brand new Epiroc Service Centre at Olympic Dam Heavy Industrial Area, we are seeking Product Support Technicians & a Product Support Technician - Leading Hand.

About the role:

  • 7:7 roster FIFO / DIDO or residential – achieve the perfect work-life balance 
  • Competitive rates – great pay for your expertise 
  • A strong team culture – work with a supportive and skilled team 
  • Exciting variety – work on a range of Epiroc equipment in our new Service Centre and onsite Product Support

Be part of an exciting new chapter at Epiroc! If you’re an experienced professional looking for a rewarding career with a global leader in mining equipment, we want to hear from you.

Epiroc is a leading productivity partner for the mining and infrastructure industries. We have ground-breaking technology and develop and produce innovative equipment, consumables and services for surface and underground mining and the extractive industries.

Responsibilities of these roles consists of but are not limited to the below:

· Comply with all OHS Company processes and procedures.

· Carry out modifications and installations to new machinery

· Repair, rebuild and service Epiroc machines

· Component rebuilds and repairs

· Fault finding and problem solving

Requirements

· Epiroc Product knowledge and experience advantageous

· Heavy Mobile Equipment trade qualification or similar

· Strong problem-solving ability and trouble shooting skills

· Commitment to providing quality customer service

· Ability to handle and work under pressure

· Good report writing ability

· Computer literacy

What we offer:

· Super on all hours worked

· Company paid Income Protection

· Unlimited career opportunities

· Paid parental leave for primary and non-primary carers

· Above NES long service leave

· Years of service recognition awards

· Training and mentorship opportunities

· Work for an international OEM

· Working with industry leading equipment

· Sustainability – automation and electrification

· Job security with an established, sustainable 145+ year old company

Country and city description

Olympic Dam, South Australia

Epiroc are an equal opportunity employer and encourage women and people from culturally diverse, Aboriginal and Torres Strait Islander backgrounds to apply. For more information - please contact Alia at alia.qambari@epiroc.com

Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epiroc.com.

 


Job Segment: Technical Support, Technician, Technology

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