Key Customer Manager

Epiroc is now hiring a Key Customer Manager - focused on our Central Queensland Coal market.

We would be interested in hearing from candidates in Mackay with operational experience in blast hole drilling.

As the Key Customer Manager, you will assume responsibility for leading and growing all Epiroc products across Central Queensland with a focus on drilling tools, aftermarket and new business growth. The role will be charged with winning new business, while being primary customer contact, owning the customer relationship.

This is a challenging and rewarding position within Epiroc. You will need to demonstrate proven knowledge and experience within the industry and work through multiple facets of the customers' requirements to be able to offer viable and workable solutions, which result in market growth.

You will need a demonstrated ability to engage with a broad range of both internal and external stakeholders and promote the solutions and capabilities of Epiroc as a whole.

Your ability to look outside the norm and approach your work methodically and with a self-disciplined focus to prioritise and manage tasks effectively will be key to your success in this role.

There are several attributes that the successful applicant will need to possess, which include:

• A competitive nature - the desire to succeed for your customer, yourself and Epiroc
• Proactive self-starter willing to undertake extensive travel and site level engagement
• A background in mining operations, specifically blast hole drilling.
• A technical mindset - you don't need to be an expert regarding machinery as you will be supported in that space, but a solid understanding of technical considerations is important
• Highly developed communication skills. Strong collaboration skills and the ability to find common ground with people approaching projects from differing perspectives.
• A strong ability and desire to solve problems
• Resilience

What we offer:

• Company Vehicle / Phone / Laptop
• Company-paid Income Protection
• Unlimited career opportunities
• Paid parental leave for primary and non-primary carers
• Above NES long service leave
• Years of service recognition awards
• Training and mentorship opportunities
• Flexible work opportunities

Location:

Mackay, QLD

At Epiroc, we want to attract the best talent to join our exceptional team. If you believe your skill set and background closely matches what we are looking for, then "Your passion belongs here!"