Service Planner

Service Planner
•    Location: West Heidelberg - Melbourne 
•    Type: Full-time Position
About the Business and Role:
Join our team at ProReman, a long-established business within Epiroc's Parts & Services division. Epiroc is a leading productivity partner for the mining, infrastructure, and natural resources industries. We are looking for a Service Planner to join our Operations team in West Heidelberg. Reporting to the Strategic Planning Lead, you will play a critical role in planning and coordinating workflow within our Service Centre while ensuring efficiency and quality. This is a full-time position with the opportunity to make a meaningful impact on our operations.
Benefits:
•    Engage in a dynamic and supportive work environment.
•    Opportunity for career growth within a global group.
•    Access to training and personal development opportunities.
•    Experience appealing employment benefits and a competitive remuneration package, encompassing paid parental leave and health benefits.
Primary Responsibilities:
•    Oversee the daily flow of rebuilds and parts sales requiring workshop builds.
•    Schedule processes based on available resources and ensure parts availability for build dates.
•    Maintain and manage workshop priorities and parts sale builds.
•    Accurately record efficiency data and manage daily sales approvals for the Accounts team.
•    Conduct operational analysis, including month-end reporting and parts availability reviews.
•    Identify gaps and areas for improvement and provide recommendations.
•    Prepare KPI, efficiency, and progress reports.
•    Support continuous improvement initiatives across ProReman branches.
Essential Position Requirements:
•    Structured, organised, and planned approach to work duties
•    Strong analytical skills and attention to detail.
•    Proficiency in Microsoft Office, including spreadsheets and data entry.
•    Ability to develop rapport and build strong relationships with stakeholders.
•    Task and detail focused, providing accuracy and high quality
•    Ability to work at a highly productive pace
•    Excellent verbal and written communication.

How to Apply:
To apply, please address how you meet the essential position requirements in your cover letter and submit it along with your resume to tania.lowrie@epiroc.com . All applications will be treated with the utmost confidentiality.
Join the ProReman team and be part of a dynamic, supportive, and inclusive work environment. We are committed to diversity and sustainability, fostering fresh ideas and innovative solutions for our customers. We encourage applications from individuals of all backgrounds and are proud to be an equal opportunity employer.