Regional Process Specialist

United. Inspired. Performance unites us, innovation inspires us, and commitment drives us to keep moving forward.

All new thinkers are welcome. We are looking for candidates who want to develop, grow, and dare to think new. Innovation is an important part of our DNA. If you appreciate an environment where you get to think new and constantly evolve, you will thrive here.

About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.

We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Your Mission: 

As Regional Process Specialist, your key mission is to support the Regional Supply Chain Organization with process expertise. This includes deep diving into processes to achieve continuous improvements. It also includes being a process expert to facilitate rolling out e.g.  M3, TMS, & WMS. Once these systems have been rolled out, your task is to ensure the process adherence in the regional organization.

As a Regional Process Specialist, you will act as the link between the Global Process Specialists and the Regional users. This means providing concrete feedback on processes and provide improvement suggestions to the global team. It also means providing training and support to the regional user teams.

In this role, the focus will be on improving the processes, not just fixing the individual items behind the problem.

The key responsibilities and activity areas:

• Work with the requirements on template development and improvements: analyze, solution and document according to program requirements
• Validate business benefit of the change/ improvement
• Work with BKUs (Business key users) to align requirements between the sites, if applicable and work cross functionally (with other streams) to secure cross functional fit
• Work with technical team to support development, testing and deployment
• Support BKU community: how to questions, development of the training material

Within roll-out:

• Mapping roll out at site and identify existing process fit towards template
• Identify, document and solution GAPs
• Configure template according to site requirements
• Work with technical teams: data migration, consultant, cutover, integrations, extensibility
• Support BKUs with training, execution of SIT (system integration test) and UAT (user acceptance test)
• Support change management
• Play active role during go live and hypercare period
• Work as team player with implementation team

Other responsibilities:

• Serve as a Change Agent coach across all Epiroc divisions and external stakeholders
• Communicate relatively complex analyses and concepts into "Everyday" framework with a “dare to think new” approach
• Take a process approach to continuous improvement with proven lean methodology's (such as DMAIC, ISO, Total Quality Management, Kaizen, 5S, PDCA, Six sigma, etc.)
• Develop and facilitate learning exercises, experiments and workshops
• Access, analyze, transform and maintain data from multiple enterprise systems (such as SharePoint, BPCS, M3, etc.)
• Develop management systems components, including policies and procedures and visual management system tools (such as Dashboards, Process Control Charts, Value Stream Maps, Kanban, Pulse Boards, etc.)
• Develop, maintain and audit SOPs and Ways of Working to be more efficient and effective
• Ensure that local project /strategy aligns with Corporate long-term goals and Epiroc Way

Experience requirements

• Minimum 5 Years of Supply Chain Experience.
• Documented expertise with ERP or planning systems.
• Play active role in implementation of best practices and continuous improvements
• Operational Supply Chain Management experience
• ERP experience, preferably Infor M3, IBM BPCS, SAP, or Scala
• Experience in Warehouse management systems and transport management is a plus
• Lean / Six Sigma / Kaizen experience is highly preferred
• High level of computer proficiency, experience working in MS office, especially Word, Excel, PowerPoint, Visio, Outlook, SharePoint and Teams

Knowledge

• Senior level knowledge of supply chain Planning systems or ERPs
• Senior level knowledge of Inbound or Warehouse processes in Infor M3 is preferred
• Programming skills is a plus (like SQL)
• Fluent in English. Other languages may be an advantage.

Educational requirements

Bachelor’s degree in a related discipline is preferred; extensive relevant experience may be considered in lieu of formal education

Personality

To be successful in this role you should be:

• Team-player
• Excellent verbal, written and presentation communication skills
• Strong intercultural sensitivity and ability to adapt to successfully work with different countries
• Ability to work independently
• Ability to handle multiple tasks and to adhere to strict deadlines. Ability to prioritize
• Highly developed collaboration skills, ability to work within a team and independently
• Maintain courteous, professional demeanor and communication with internal and external customers at all times
• Creative and innovative mind-set to continuously improve and learn new things
• Structured way of working and managing multiple project plans and activities
• Ability to work in a complex matrix organization and align different interest and critical path in an efficient way
• Service-oriented, hands-on and result oriented
• Quick and eager learner, ready to take on challenge

Note: This position is open for our offices in Canada (Mississauga, ON), United States (Allen, TX) and Mexico (Calera, Zacatecas).

This job will be posted until July 30, 2026, after which applications will no longer be accepted.

Expected compensation range in Ontario, Canada: 95,912.00 - 120,000 CAD.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

 A place where we all matter. Epiroc’s diversity approach is holistic, and our goal is to continue attracting, developing and retaining talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.

Employment at Epiroc is “at-will,” which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines. All employment is continued on that basis. No supervisor, manager or executive of the company, other than the General Manager in a signed writing, has any authority to alter the foregoing. Signature of this document serves as acknowledgment of receipt and does not create a contract of employment.

Epiroc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Diversity and sustainability are key to growing fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at Epiroc.com.