Business Systems Manager

United. Inspired. Performance unites us, innovation inspires us, and commitment drives us to keep moving forward.

All new thinkers are welcome. We are looking for candidates who want to develop, grow, and dare to think new. Innovation is an important part of our DNA. If you appreciate an environment where you get to think new and constantly evolve, you will thrive here.

Join Our Team as a Business Systems Manager at Epiroc!

The Business Systems Manager is responsible for enabling a connected, standardized, and data-driven operational environment across the PC network. This role drives the integration, optimization, and adoption of ERP and business systems to improve manufacturing performance, decision-making, and scalability.

This position is a critical enabler for the organization, focused on unlocking the full value of our ERP and digital systems. The role ensures systems actively support manufacturing processes and teams—reducing complexity, eliminating workarounds, and improving efficiency. Through data and system insights, the role identifies step-change improvement opportunities and translates them into targeted actions aligned with business priorities and objectives and key results (OKRs)

Work Type - This is a hybrid position open to candidates located in the United States. This role is not eligible for immigration or work visa sponsorship.

Responsibilities:

ERP & Systems Integration

• Own and drive ERP implementation, integration, and continuous improvement across the network
• Ensure business processes are standardized, mapped, and aligned prior to system deployment
• Enable seamless system connectivity across Operations, Supply Chain, Finance, and other key functions
• Ensure system stability, data integrity, and post go-live optimization

Connected Factory & Digital Enablement

• Lead the development of connected factory capabilities, enabling real-time visibility into production and operational performance
• Drive integration of AI, BI, and digital tools to enhance operational insight and responsiveness
• Ensure systems support end-to-end workflows across functions

 User Adoption & Capability Building

• Drive adoption of systems and tools across all PCs, ensuring consistent and effective usage
• Develop and lead training programs for Business Key Users (BKUs) and end users
• Build internal capability and ownership of systems within the business

 Data, BI & Decision Enablement

• Establish and enable standardized reporting, dashboards, and data visibility across the network
• Ensure data accuracy, governance, and accessibility to support decision-making
• Translate data insights into actionable recommendations that drive operational improvements

Operational Performance & Production Systems

• Enable measurable improvements in Overall Equipment Effectiveness (OEE), schedule attainment, and utilization
• Support automated lead times and production planning capabilities
• Improve order fulfillment performance, including cycle time and on-time delivery
• Develop and implement production system tools that drive consistency and efficiency

 Process Standardization & Continuous Improvement

• Standardize key business and operational processes across all PCs
• Identify and eliminate inefficiencies, manual processes, and variability
• Support Make vs. Buy decisions using structured evaluation frameworks
• Ensure alignment of processes with business growth and operational objectives

 Innovation & AI Enablement

• Identify and implement AI and digital solutions to reduce manual work and enhance performance
• Drive continuous innovation in systems and processes
• Evaluate emerging technologies and recommend practical business applications

Scope & Impact

• Impacts all Product Companies (PCs) within the Business Line
• Drives cross-functional alignment across Operations, Supply Chain, Finance, Engineering, and IT
• Direct influence on operational efficiency, productivity, and scalability
• Enables data-driven decision-making and performance improvement across the network

Knowledge/Education:

• Bachelor’s degree in Business, Engineering, Information Systems, or related field
• 5–10+ years of experience in operations, systems, or digital transformation
• Experience with ERP systems (e.g., M3, SAP, Oracle, or similar)
• Strong understanding of manufacturing operations and production systems
• Experience with BI and data analytics tools (e.g., Power BI, Tableau)

Skills and Abilities:

• Systems thinking and process optimization
• Data-driven decision-making
• Change leadership and user adoption
• Cross-functional collaboration
• Continuous improvement mindset
• Strong communication and influencing skills

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.

As a leading global manufacturer of industrial tools and attachments, our premium brands include Paladin, LaBounty, Pengo, Dubuis, and STANLEY which offer premier equipment and services in more than 200 product categories.

We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Epiroc offers rewarding experiences and professional growth opportunities. Recognition for your hard work includes:

• Benefits eligibility begins the 1st of the month after start date 
• Health care eligibility - including medical, dental, vision, prescription and telemedicine 
• Wellness program 
• Short and long-term disability insurance 
• Life and AD&D insurance 
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA) 
• Employee Assistance Program 
• 401(k) plan 
• Direct deposit 
• Tuition reimbursement program 
• Paid Vacation 

Join us, and be part of a diverse, innovative and highly collaborative team. An inclusive workplace that allows people to thrive. Inclusion is foundational for our Epiroc culture. We want all our people to have a strong sense of belonging. As we work in diverse teams across geographies, cultures, and professional areas, inclusive behavior is something we expect from ourselves and each other. We are continually looking for ways to strengthen our inclusive culture.

A place where we all matter. Epiroc’s diversity approach is holistic, and our goal is to continue attracting, developing and retaining talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.

Employment at Epiroc is “at-will,” which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines. All employment is continued on that basis. No supervisor, manager or executive of the company, other than the General Manager in a signed writing, has any authority to alter the foregoing. Signature of this document serves as acknowledgment of receipt and does not create a contract of employment.

Epiroc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. #LI-HP1 #LI-Hybrid

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward. In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.

Any background check conducted will be evaluated through an individualized assessment, taking into account the job’s specific requirements and the candidate’s circumstances.