CPI Engineer

Mission

Your mission is to gather feedback from end customers and distributors regarding equipment requirements and improvements, incorporate strengths from competitors, propose equipment enhancements, and collaborate with the R&D team to enhance operational efficiency and stability of the equipment. By championing the customer voice within R&D, you will ensure that every CPI cycle is driven by frontline insights to deliver maximum product value faster, while proactively building the capabilities to translate this continuous value delivery into a sustainable, customer-centric upgrade revenue model.

Job Responsibilities:

General:

1. Coordinate all technical questions regarding the GIA product, secure proper risk handling in ongoing activities
2. Participate in relevant meetings with the objective of taking a leading role ensuring that both PC ZJK & GIA CC effectively find optimal compromises using a fully holistic and customer centric approach.
3. Coordinate –and when applicable initiate relevant tests related to ongoing activities. Cooperate with –and support other roles involved in testing activities e.g. Design Area Responsible, Technical Service Engineers. Always monitor & promote safety at testing.
4. Continuously work with improving the way we are working

Legal

1. Responsible for overall health and safety and applicable legal product requirements e.g. by managing the environmental- and safety- reviews/ inspections on the product
2. Responsible for verifying that all requested documents are available in the Technical File for new, present and phased out products
3. Responsible for promptly informing the Products R&D Manager and were applicable also the Team Leader Products R&D if potential Products Safety issues occur.

Overall product specification and characteristics

1. Work continuously to improve and safeguard the Product reliability both on present Products and in projects.
2. Establish and take ownership of an effective reliability KPI for your product/s.
3. Track and analyze the actual trend of performance and reliability level during operation in different applications and conditions (e.g. normal, abuse, remote, autonomous)
4. Support in annual target setting in CPI as well as in NPD projects

Customer needs and application knowledge

1. Understand and work for fulfillment of Customer needs in different applications
2. Act as cross-functional case holder for large or complex CPI cases when suitable (e.g. Product safety cases, Functional Development cases or Customer Specials)

Product improvements and documentation

1. Initiate and/or secure needed changes and improvements of the product
2. Be the owner of the CPI list for concerned Products and secure that:
3. All CPI cases relating to your Product (incl. all Product Safety cases) shall be properly documented and continuously kept up-to date in the CPI Priority tool.
4. Follow up that CPI targets are being met and propose actions if needed.

Improve the Product quality and Value Creation Through CPI

1. Drive CPI to enhance quality, boost productivity, reduce production costs (PK), and strengthen safety measures. Actively learn from customer feedback, competitor benchmarks, and partner collaborations to inform improvement initiatives.
2. Create new sales opportunities by upgrading CPI kits for existing fleets and optional feature kits for new models, enabling performance enhancements and added value for customers.
3. Work together front line, R&D, and PC to accelerate CPI implementation, increase its scope, and deliver measurable value — including reduced warranty costs, minimized machine downtime, lower TCO, overall cost savings, and improved OI from upgrade and option kits.

Experience Requirements:
– 10+ Experience in equipment R&D.

– Major in Mechanical Engineering, electro-hydraulic control or electrical automation background is referred.

– Excellent communication skills.

Personal Qualities/Competency Requirements:
– Strong business development skills with industry sensitivity.
– Excellent communication, coordination, planning, and product layout abilities.
– Responsible and resilient under pressure.