Export Specialist

Job Mission

Perform a range of activities to facilitate highly efficient/secured export delivery and other related for increasing customer satisfaction, this must be followed the company policies as stated in the Epiroc way, including the Code of Conduct and Trade Compliance clauses, China Customs and other authorities’ regulations if applicable.

Job Description:

• Keep proactive communications with oversea customers for ensuring fully and correctly understand customers’ requirements about transportation and shipping documents before exported shipment is ready.
• Prepare and build up transportation solution accordingly on the circumstance of competitive price and efficient lead time meanwhile this shall satisfy customer and contract requirement.
• Coordinate internal partners, forwarder, oversea customer and other relative functions, execute daily shipment including RFQ if no agreed price ready, booking, package, tracking and so on.
• Create and prepare customs declarations documents and compliance data to declare appropriately or apply for mandatory license such as export license to authorities for assuring these processes are at a trade compliant manner.
• Besides basic shipping docs, some unique files such as FTA shall be applied if applicable and provided to customers for supporting their duty saving purpose or other needs.
• Closely track shipment status and update the latest transportation status, communicate with relative parties timely until goods arrive at destination port timely and safely.
• During daily operation, defining a correct HS code for each exported product is key success factor to secured declaration.
• As export specialist, managing export control effectively during daily operations is very important including releasing blocked order in M3/AEB by following AEB process, and strictly implementing dual-use products exported process by following export control regulatory or sanction rules if applicable, etc.
• Work together with forwarder/broker to improve their performance continually to support our business development smoothly through regular monitoring and bring up abnormal behaviors timely.
• Logistic payment should be managed well by effective checking under the agreement and contract.
• Improve operations efficiency and optimize procedures through continuous analysis, dare to think new, and great collaborations, etc.
• Other duties assigned such as supporting tax refund by matching customs declaration forms with invoice details, exchange collection verification etc.
• To achieve Epiroc “to be customer First in Choice” of the market by value added and care service to the current and potential customers.

Experience Requirements.

1. Minimum 5 years’ experience in similar functions.
2. Familiar with China Customs regulation, international trade, etc.
3. Good knowledge of transportation management and international logistics.
4. Good understanding of trade compliance, especially export control will be plus.
5. Good at some skills such as MS office, Power Point, and presentation ability.

Knowledge / Educational Requirements: 

      1. Bachelor’s degree or above, logistics or international trade will be preferable.

    2. Fluent in oral and written English.

    3. Knowledge about our products and parts assortments is preferable.

Personality Requirements:

1. Strong attention to detail.
2. Well organized and clear tactics about complex business circumstances.
3. Team player and good interpersonal skills.
4. Self-motivation and driving stakeholders to make things happen.