Key Account Manager

Main tasks and responsibilities 

Implement Group's safety, health, sustainability culture in the responsible area. Take actions to achieve safety, health and sustainability target, continuously maintain a good performance.
To represent as key customer responsible when appointed for defined key customer.
Dealer performance review and distribution channel monitor, setup dealer develops program and cooperation with dealer.
Keep and improve customer satisfaction with current key accounts.
Communicate with potential customers.
Collect competitor's information.
Analysis of market, proposal for product modification/update.
Market development activity.
Technical seminar arrangement.
To achieve "to be customer First in Choice" of the market by value added and care service to the current and potential customers.
To enhance the team working spirit, fairness and respect individuals in the organization.
Follow the company policies as stated in The Epiroc Way, including the Code of Conduct and Compliance issues.

Competences, skills and experience

Experience in KA key account management, development, or sales;
At least 8 years of sales or product support experience
Industry background in mining
Working experience in relevant company

Behaviors

Good Analytical skills
Proactive, can work under pressure
Self-starter, Result-driven
Having astute safety awareness and complying with safety regulations of company and customer sites