PSD BLM

Main responsiblities:

• Develop a middle-to-long-term PSD strategy and plan to achieve sustainable profitable growth of the aftermarket business
• Develop appropriate market and sales strategies, plans and KPIs for aftermarket products (service agreement, training products….), with the objective of achieving and exceeding the targets
• Develop plans and programs for mix fleet customers with products offering and technology
• Fully implement the PSD divisional marketing initiatives in collaboration with the CC marketing and sales teams
• Communicate, develop and implement Parts and Service plans and initiatives in line with the division’s strategy
• Set & achieve ambitious profitable growth targets with high focus on market share & consolidated profitability.
• Secure the goals for profit & loss as well as key ratios for the Business Line.
• Being responsible for service utilization, efficiency and coverage, and manage the service team and service facilities in a cost efficient way that fits the market requirement of each Business Line
• Implement service policies according to the Group standard
• Liaise with internal stakeholders (Product Companies, Distribution Center) to articulate customers' requirements and opportunities to increase market share through the delivery of innovative solutions through research and development and automation.
• Measure market coverage through use of CRM and other marketing tools.
• Lead, coach, motivate & support the competence development of direct and indirect reports to achieve maximize outcomes and synergies for PSD.
• Ensure that " The Epiroc Way" & " Code of Conduct" are followed.
• Be a strong supporter and implementer of all SHEQ policies, guidelines and initiatives

Experience Requirements

• Proven sale or marketing experience about the China market
• At least 5 years’ managerial experience
• Experience in the mining and/or construction industry
• Experience in direct sales with SOE customers

Knowledge / Educational Requirements:

• Engineering and/or business qualification is essential.
• Knowledge about parts and service business solutions
• Good organizational development skills.
• Fluency in English
• Fluency in Mandarin is necessary.

Personality Requirements:

• Highly business and customer oriented and able to communicate effectively with colleagues and customers at all levels
• Strong analytical and problem solving abilities
• A strong leader who can accomplish results through working with people