Sales Engineer

Position: Sales Engineer
Location: Nanjing, China

Join Epiroc, a global leader in sustainable mining and construction equipment, as a Sales Engineer. This role offers the opportunity to take full ownership of sales activities within a defined territory, driving growth and market share through individual effort and distributor network management. Located onsite in Nanjing, you will be part of a dynamic team within the Underground Division.

Key Responsibilities:

• Take full accountability for sales performance, achieving established sales targets by leveraging both personal expertise and a network of distributors.
• Monitor and increase market share in your assigned region, staying informed on market trends, competitor activities, and customer needs.
• Develop and maintain strong, long-lasting relationships with customers and dealers through regular visits and proactive telephone communication.
• Support the Sales Manager in setting realistic and ambitious sales targets based on market analysis and business objectives.
• Effectively manage dealers within your designated territory to ensure aligned sales efforts and high service standards.
• Gather, evaluate, and analyze market information to identify new business opportunities and share insights with the management team.
• Represent Epiroc at seminars, exhibitions, and other marketing events to promote brand visibility and product knowledge.
• Continuously develop expert knowledge of Epiroc products and applications to offer value-added consulting and technical sales support.
• Organize and deliver training sessions on product technical sales skills to key accounts and distributor personnel, fostering their competency and engagement.
• Coordinate sales administration activities cross-functionally with the product, aftermarket, logistics, and credit teams to ensure seamless delivery and customer satisfaction:
• Collaborate closely with the aftermarket team to provide exceptional after-sales service.
• Maintain strong communication with the logistics team to facilitate timely and orderly product deliveries.
• Work with the product team to obtain necessary product support and updates.
• Manage account receivables in accordance with company credit policies to maintain financial health.
• Champion Epiroc’s customer-first approach by delivering value-added services and excellent care to current and prospective customers.
• Adhere strictly to company policies outlined in The Epiroc Way, including compliance with the Code of Conduct and safety regulations on company and customer sites.

Qualifications and Experience:

• Minimum of 2 years’ experience in machinery sales within the mining or construction sectors, demonstrating success in sales and customer relationship management.
• University degree or higher, preferably in mechanical engineering or a related field, with a strong technical foundation.
• Proficiency in English communication is advantageous, enabling effective interaction with international teams and customers.

Key Competencies and Personal Attributes:

• Exceptional interpersonal communication and negotiation skills, with the ability to work collaboratively within a team and manage diverse stakeholders.
• Self-motivated, customer-centric, result-driven, and accountable, with a strong sense of ownership over assigned responsibilities.
• Willingness to travel regularly to meet customers and support business development initiatives.
• Ability to perform well under pressure in a fast-paced, dynamic environment.
• Strong safety awareness and commitment to upholding health and safety standards consistently in all workplace and customer environments.

Why Choose This Role and Department?

• Enjoy autonomy by owning a defined sales territory with clear accountability for results, direct impact on market share growth, and managing distributor relationships.
• Gain comprehensive business insight through cross-functional collaboration with aftermarket, logistics, product development, and credit teams, enriching your sales expertise.
• Benefit from a global organization dedicated to continuous professional development, offering product training, technical sales skill enhancement, and active participation in marketing activities, all grounded in the values of The Epiroc Way.

About Epiroc:

Epiroc is committed to accelerating the transition towards sustainable mining and construction industries worldwide. With a presence in over 150 countries, we provide innovative and safe equipment, cutting-edge digital solutions, and reliable aftermarket support to our customers. We value diversity and inclusion, fostering a workplace where all voices are heard and where creativity thrives. If you are passionate about growth, innovation, and making a difference, explore your future with us at www.epiroc.com.