Technical Product Responsible

Location: Nanjing, China (Hengtai)

Division: Underground Division

Department: PSD-Engineering, Research & Development, Equipment & Service Business Area

Company: Epiroc (Nanjing) Construction & Mining Equipment Ltd

Overview

As a Technical Product Responsible professional at Epiroc, you will be instrumental in engineering and managing PSD-related products and projects with a focus on delivering exceptional aftermarket solutions. Your role is crucial in creating and maintaining a dynamic, flexible team environment that drives innovation and enhances customer satisfaction. Working within the Research & Development department, you will collaborate closely with colleagues across multiple disciplines to support business growth, product localization, and technical excellence.

Key Responsibilities

• Champion and foster a culture within the Engineering department that prioritizes customer satisfaction through proactive teamwork and innovation.
• Participate actively in PSD development projects, serving as an engineer or project leader, ensuring timely and quality delivery aligned with business needs.
• Drive the continuous development of R&D processes tailored to evolving product and market requirements.
• Coordinate closely with CMTEC India, managing work assignments, providing support, and conducting performance follow-ups.
• Review and approve change notices (CNs) related to PSD-managed articles, ensuring all modifications meet rigorous quality and technical standards.
• Identify and analyze new components sourced from sub-suppliers; assess which components require detailed spare parts breakdown to optimize inventory and support services.
• Collaborate with suppliers and internal teams, including R&D, service, and marketing, to determine appropriate spare parts supply levels and develop efficient kits tailored to market demands.
• Design and implement localization and alternative parts solutions that sustain and accelerate business expansion in diverse markets.
• Develop and maintain an Intelligent Quality (IQ) and Local Method of Operation List (MOL) template specifically for the capital division, ensuring standardized and efficient processes.
• Provide expert technical support across multiple departments:
  • Marketing Team: Assist with design development, bills of materials management in Teamcenter, and technical expertise for spare parts and kit creation.
  • Technical Documentation: Contribute engineering insights to craft accurate instructions and operational manuals.
  • Technical Service: Support with engineering expertise and develop innovative service tools to enhance maintenance and repair capabilities.
  • PSD Training: Collaborate on technical content related to products and simulators, enhancing training effectiveness.
  • Strategic Purchasing: Support decision-making on parts replacement, supplier evaluations, and technical feasibility.

Candidate Profile

We are seeking a technically proficient and proactive individual with a strong engineering foundation and extensive experience in spare parts management. To excel in this role, candidates should demonstrate:

• A university degree in Mechanical, Hydraulic, or Electrical Engineering.
• Minimum of 3 years relevant experience in product development or aftermarket solutions.
• Proven skills or experience in project leadership, capable of managing tasks efficiently and guiding teams.
• Strong command of both English and Chinese languages to facilitate seamless communication in a global setting.
• In-depth knowledge of Epiroc systems and diverse product applications, with the ability to translate technical complexity into practical solutions.

Why Join Us?

By joining Epiroc's PSD-Engineering department, you gain the opportunity to broaden your global outlook and deepen your expertise in aftermarket product innovation. Our collaborative environment encourages professional growth and the sharing of technical knowledge across international teams. Within this role, you'll contribute meaningfully to product lifecycle management and support strategic business objectives in a company that prides itself on quality and technological advancement.

Behaviors for Success

• Exhibit a meticulous and analytical approach, ensuring comprehensive understanding of spare parts and engineering challenges.
• Demonstrate a collaborative mindset, working effectively within cross-functional and cross-geographical teams.
• Maintain adaptability and solution-focused thinking in managing diverse tasks and responsibilities.
• Communicate clearly and professionally, ensuring transparency and alignment among stakeholders.

Application Process

We invite interested candidates who meet the qualifications and share our commitment to innovation and customer-centric engineering to apply. Epiroc is an inclusive employer and welcomes applications from candidates of all backgrounds.