Global Product Manager

JOB PURPOSE

Every role within the Marketing Department, but especially for those in positions leading other people, must always act with other people in mind, prioritizing safety and well-being– both physical and mental/emotional – in all they do and all they ask of others.  In addition, ensuring we maintain an inclusive workplace and sstriving to continually diversify our teams in terms of gender, age, culture, and experience, is considered within Marketing to be a fundamental requirement for building world-class teams.

The Global Product Manager role is in place to ensure competitive and innovative productivity solutions to customers to address their needs, which differentiates Epiroc from competitors. In doing so, enable division / Epiroc to increase market share and ensure sustainable profitable growth in relevant product areas. Manage products life cycle, take full ownership of products. 

They will work in an open and collaborative manner, ensuring communication is pushed to all stakeholders ahead of demand, and that requests for change or assistance from our customers, internal or external, are answered efficiently and effectively from within their teams. 

MAIN RESPONSIBILITIES

Strategy and Product Planning: Develop product strategy and roadmap based on understanding of customers, applications, market segments, and competition

• Ensuring the safety and well-being of self
• Segment market and propose where to focus based on analysis of market attractiveness and Epiroc’s ability to compete
• Generate business and product ideas through analysis of customer applications, market changes, competitive offerings, and CC / customer feedback Ideas may range from innovative to incremental
• Prioritize ideas based on attractiveness and feasibility to Epiroc
• Based on prioritized ideas, develop product strategy and roadmap for next 3-5 years –including making potential phase-out decisions Review product strategy and roadmap with Global Portfolio Manager (GPM), and adjust as needed
• Support GPM in creating product portfolio

Development to launch: Based on understanding of customer’s problem, define product functional specs, do business case and make ‘go’ / ‘no-go’ recommendation; in case of ‘go’ plan and execute launch

• For each (major) idea, describe customer problem in more detail, e.g., make customer problem statement and draft minimum viable solution, estimate customer value
• Develop business cases for prioritized ideas, then seek Product board approval
• Based on customer need, draft functional specs, set product targets (e.g., safety, quality, cost, lead time), and define technical specs (as needed, technical specs jointly with R&D)
• Ensure development of a robust launch plan and make sure it delivers in time – depending on divisional set-up, either by yourself or with project manager
• During product development, work closely with R&D, sourcing, and manufacturing to ensure product meets specs and targets, and is ready for launch and delivery in time
• Provide detailed customer value proposition to be used in sales communication
• . Provide input to marketing communications team to create sales material, e.g., brochure, product specification literature, presentation, video / animation, case study

Sales and after sales support: Train RBM team and CCs to sell product and support them in their sales activities. Collect CC ideas and monitor product performance including TCO development, take action based on them

• Provide high-quality sales materials and training to help drive sales
• Support sales and other customer-facing activities as needed, e.g., customer visits, campaigns, roadshows, exhibitions
• Monitor product performance and  collect data to provide improvement ideas to better meet customer needs
• Proactively come up with ideas to better meet customer needs and improve performance (e.g., product improvements, pricing changes, promotion ideas), work alongside GPM to identify product portfolio gaps

Operations: Follow and take active role in improving product safety, quality, and lead time – immediately after launch and throughout product lifetime

• Closely follow product safety, quality, and performance after launch, take action as needed
• Work with operations to ensure product competitiveness, e.g., propose initiatives for cost reduction and / or quality improvement, and play an active role in them
• Take an active role in resolving potential safety and quality issues arising from the field.
• Lead and be an active participant in the Product Team meetings
• Continuously seek improvements in efficiency and profitability.        

REQUIRED COMPETENCIES

• A safety-first and collaboration mentality
• Strong people leadership and creative problem solving capabilities
• Excellent ability to influence stakeholders, and to engage and inspire a team
• High caliber presenter and public speaker
• Good relationship builder and trust enabler
• Able to multi-task – to manage multiple projects without sacrificing schedule or quality.
• Highly motivated, "hands on", energized, enthusiastic with passion and commitment for doing things in the right way without risking loss of business
• Ability to work independently or as integrated team member, as the situation requires
• Strong written and verbal communications; fluent in English, additional languages an asset
• Demonstrates self-awareness, develops oneself and seeks feedback
• Good technical & application understanding and a structured way of working is vital

EXPERIENCE

• Minimum of five (5) years of experience in product management
• Experience in production and mining industries / environments
• Experience managing cost and / or budgets
• Exposure to and understanding of commodity-based markets
• Direct sales or commercial experience is considered an asset
• Knowledge and experience in developing technologies
• Experience working in complex, interdisciplinary, cross-functional and global teams
• Good comprehension of basic and intermediary financial statements and calculations
• Product knowledge of Epiroc  UD product line is considered an asset
• Mining and Infrastructure application knowledge is considered an asset

EDUCATION

University degree in Engineering or acquired similar through working experience

OTHER INFORMATION

Travel up to 30%.

In addition, the employee may be assigned other duties within the area of their competence