Business Line Manager (PSD)

Functional area: Marketing & Sales

Onsite or Remote: Onsite

Country/Region: KZ

City: Nur-Sultan

Location:

Nur-Sultan, KZ, Z00K2P1

Company name: Epiroc

Date of posting: Jul 29, 2026

Business Line Manager – Parts & Services Division (PSD)

Location: Astana or Almaty, Kazakhstan (with travel across Central Asia)
Functional Area: Marketing & Sales
Reporting to: Regional General Manager, Central Asia

Are you ready to lead lead the growth, profitability, and strategic development of Epiroc's Parts and Services business across Central Asia?

Epiroc Central Asia is looking for an experienced, commercially driven, and customer-focused leader to join our team as Business Line Manager – Parts & Services Division (PSD).

This is a unique opportunity to lead one of Epiroc’s most important growth areas, shaping the future of our aftermarket business across Central Asia. You will play a key role in driving profitable growth, strengthening customer partnerships, developing high-performing teams, and advancing our digital and service solutions.

Mission

Lead and develop the Parts & Services Division (PSD) across Central Asia (Kazakhstan, Uzbekistan, Kyrgyzstan, Tajikistan, Turkmenistan and Armenia), ensuring sustainable and profitable growth both in direct and indirect business through innovative aftermarket solutions, operational excellence, customer partnership development, and a high-performing organization.

The successful candidate will maximize market share, profitability, best customer experience, and share of spend across the PSD portfolio while strengthening Epiroc's position as the preferred productivity partner for mining and infrastructure customers. This mission aligns closely with your existing Central Asia PSD mission framework.

Key Responsibilities

Strategic Leadership
- Develop and execute the Central Asia PSD strategy aligned with regional and global business objectives.
- Drive profitable growth and market share expansion across the region.
- Identify and commercialize new business opportunities within aftermarket services, digital solutions, automation, rebuilds, service agreements and training solutions.
- Support Epiroc's transformation agenda through innovation, digitalization and continuous improvement initiatives.
Business & Financial Performance
- Own full PSD business performance, including revenue growth, profitability, EBIT and working capital management.
- Deliver annual business plans, forecasts and strategic growth initiatives.
- Drive operational efficiency and sustainable profitability across all PSD activities.
- Monitor key business indicators and implement corrective actions where required.
Customer & Market Development
- Build and maintain strong executive-level relationships with key mining customers throughout Central Asia.
- Develop long-term customer partnerships focused on improving productivity, safety and sustainability.
- Promote service agreements, rebuild solutions, technical services, training products, automation and digital offerings.
- Actively monitor market trends, competition and emerging customer requirements.
Operations & Service Excellence
- Lead PSD operations including parts sales, technical support, service operations, reliability team, workshops and training activities.
- Ensure best-in-class customer experience and service delivery performance.
- Drive continuous improvements in service efficiency, inventory management and operational processes.
- Collaborate closely with Product Companies, Regional Centers and other Business Lines to ensure One Epiroc concept.
Leadership & People Development
- Build, coach and develop a diverse high-performing PSD organization.
- Drive succession planning and talent development initiatives.
- Foster a customer-centric, performance-oriented and collaborative culture.
- Ensure alignment with Epiroc Values, The Epiroc Way and Code of Conduct.
SHEQ & Sustainability
- Lead by example in Safety, Health, Environment and Quality (SHEQ).
- Promote Epiroc's "Safety First" culture and zero-harm mindset.
- Support sustainability targets and responsible business practices throughout the organization.

What We Are Looking For

Competences, Skills & Experience

Minimum 10 years of experience in mining, heavy equipment, industrial services, aftermarket, or related industries.
Proven success in commercial and operational leadership roles.
Strong experience managing P&L and delivering profitable business growth.
Ability to build strategic customer relationships and influence senior stakeholders.
Strong leadership, coaching, and people development capabilities.
Experience leading cross-functional teams in a multicultural environment.
Excellent communication, negotiation, and stakeholder management skills.
Bachelor's degree in Engineering, Mining, Business Administration, or a related discipline; MBA is an advantage.

Successful Behaviors

Strategic and business-oriented mindset.
Strong customer focus and commitment to delivering value.
Results-driven with a high level of accountability.
Collaborative leadership style and ability to build trust across teams and functions.
Passion for innovation, digital transformation, and continuous improvement.
Commitment to Epiroc Values, The Epiroc Way, and Code of Conduct.
Strong focus on safety, sustainability, and operational excellence

Why Join This Role?

Lead one of the most important growth business within Epiroc Central Asia.
Work closely with strategic mining customers across the region.
Influence the future of aftermarket services, digitalization, automation, and customer solutions.
Develop and lead a diverse, high-performing team.
Access international career opportunities within a global company operating in more than 150 countries.
Be part of an organization driven by innovation, collaboration, sustainability, and customer success.

United in Performance. Inspired by Innovation.

If you are ready to take on a strategic leadership role and make a lasting impact on Epiroc's growth in Central Asia, we encourage you to apply.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com