Key Account Manager - Chinese Customers

Functional area: Marketing & Sales

Onsite or Remote: Onsite

Primary Skills: Critical Thinking,Problem-solving,Coaching and Men

Country/Region: GH

City: Obuasi

Location:

Obuasi, Ashanti Region, GH, AN10071

Company name: Epiroc Equipment Ghana Ltd.

Date of posting: Nov 3, 2025

#LI-FA1

If you’re passionate about building meaningful customer relationships, driving business growth, and making a real impact in the West African market, we’d love to hear from you. Epiroc is seeking a Key Account Manager – Chinese Speaking to join our dynamic team driving progress across the West Africa region. This is a full-time opportunity for a strategic and customer-focused professional fluent in Mandarin and English, who will play a pivotal role in managing and expanding our Chinese customer base in the mining and construction sectors.

As a Key Account Manager at Epiroc, you will be at the forefront of driving strategic growth within the Chinese customer segment across the West Africa region. You’ll manage existing accounts, develop new partnerships, and deliver innovative solutions that support our customers’ success in mining and construction.

Your Mission

Search and develop new business opportunities within Chinese customer segment in west Africa region in collaboration with the sales team.
Establish and maintain good relationships with new and existing customers
Collect customer requirements, understanding their needs, and work strategically to develop value proposition to support their growth.
Close collaboration with China Customer Center to follow projects and offer one joint proposal
Actively participate in the tender process and prepare proposals for Chinese customers.
Together with the Business Line Managers, prepare sales plan for Chinese customer accounts.
Working with Business Partners to increase Epiroc presence in West Africa region.
Other tasks could be assigned to adapt to the market situation.

Your Profile:

Excellent communication skills – both internal and external.
Strong relationship-building and customer-centric mindset.
Proven negotiation and problem-solving capabilities.
Experience in sales prospecting, market research, and business development.
Project management skills and ability to work cross-functionally.
Fluency in Mandarin and English is essential.

Location and other info such as travel requirements etc

This position is in Obuasi, Ghana

Why Epiroc?

At Epiroc, we don’t just offer a job – we offer a journey. You’ll be part of a global team that values innovation, sustainability, and collaboration. In this role, you’ll also play a key part in receivables management, ensuring customer accounts remain healthy and aligned with payment terms.

Application and contact information:

Last Date to Apply: 14 November 2025

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com