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Customer service team lead

Functional area:  Marketing
Country/Region:  Sw
City:  Orebro
Company name:  Epiroc Drilling Solutions LLC
Date of posting:  Nov 25, 2022

Are you ready?

Lead and operationally be a part of the team to respond, act and deliver a seamless customer experience. 

•    Define short-, long- term tactics and plans to create a best-in- class customer care operation. 
That includes
•    Enable a seamless data-driven process 
•    Platform requirement and capability; handling orders, requests and errors
•    Handle customer orders.
•    Analyze and advise on progress towards goals and objective

•    Lead, guide and train team members for delivering trust and experience for customers

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.

In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.

We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.

Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at www.epirocgroup.com


Job Segment: Manager, Customer Service, Management

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