Supply Chain Manager, Francophone Cluster

Join as Supply Chain Manager Francophone - To be based either in Ouagadougou or Abidjan!

As Supply Chain Manager for the Francophone Cluster, you will play a pivotal role in creating a competitive edge that enables us to serve our customers better and faster. This position is at the heart of our ambition to build a world-class supply chain that drives operational excellence and positions us as a leader in the region.

Your Mission

Technical Support & Maintenance

• Support the Supply Chain Operations Center Manager to ensure the operations are meeting the Supply Chain targets and requirements of the Division & Customer Center.
• Ensure collaboration, cooperation and interaction with BLMs and CC teams when it comes to supply chain operations
• Drive/Coordinate the inbound/outbound and warehousing operations, physical stock management, orders management, import/export and customs operations in lines with guidelines, policies, procedures and processes in place.
• Actively participate in setting performance targets, monitor and report performance and ensure that targets for the cluster supply chain operations are met.
• Is the first point of contact in the respective country when it comes to supply chain operations and continuous improvements.
• High focus on identifying and implementing operational cost saving initiatives.
• Secure high level of performance
• Ensure clear communication with internal and external customers

KPIs and Reporting:

• Responsible at cluster level of the performance according to global main 4 KPI's Availability, %COGS, Transport Cost and OSMI]
• Weekly and monthly reporting: GITs, Open orders, Backorders, OSMI... and other reports that may be relevant/required by the stakeholders
• Identify, implement and monitor performance indicators to drive continuous improvement: OTIF/SIFOT/DIFOT, STOCK AVAILABILITY, LCF...
• Generate relevant supply chain reports as requested by management team.

Warehousing:

• Oversee warehouse management (pick, pack, ship, ...) and implement continuous improvement in support of "Total Cost to Serve" and "OTIF Delivery"
• Warehouse performance KPI implementation and execution
• Responsible for Warehouse operational costs
• Oversee physical returns processing
• Responsible for physical inventory Control in cooperation with the CC's and Division
• Operational management of the 3PL if any

Regional Transportation:

• Manage and optimize transportation execution (inbound and outbound)
• Manage/oversee customs processing and trade compliance
• Drive continuous improvement activities to reduce transportation cost in the cluster

Order processing and expediting:

• Ensure processing of sales orders
• Ensure processing of replenishment and redistribution orders to LDC, consignment and service stock locations in coordination with the Regional Inbound Replenishment Manager.
• Provide invoicing and other documentation when applicable, in line with Regional Order Fulfillment Manager.
• Oversee expediting and claims management

People management:

• Manage and increasingly coach the teams to deliver the Supply Chain goals and objectives
• Adress performance issues

Your Profile

• Strong and proven leadership skills
• ERP knowledge and experience (BPCS & M3 a plus)
• Minimum 5 Years of Supply Chain Experience
• Strong Project Management and KPI Analysis Skills
• Special Knowledge, Certification or Licenses in compliance and logistics an asset
• Skillful MS Excel user
• Thorough understanding of supply chain processes
• Thorough understanding of domestic and international sales order throughput processes
• Thorough understanding in logistic and distribution processes and compliance
• Fluent in English both verbal and written
• Additional Languages are an advantage.

Location and other info such as travel requirements etc

This position is located in Ouagadougou or Abidjan!

Why Epiroc?

Working in an exciting and challenging environment, in an integrated global model including change management in the region and the ongoing evolution of the regional supply chain network, distribution, services and organization.

Ready to Lead with Purpose?

Apply now and become part of a team that’s shaping the future of mining and infrastructure.

Last Date to Apply: 28 November 2025        

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