Contract Manager

Your mission as a Contract Manager

Are you passionate about leading high-performing service operations and turning contracts into thriving, profitable partnerships? Join Epiroc as a Contract Manager where you'll drive commercial success, operational excellence, and lasting client trust. You'll be the driving force behind every commercial, operational, and contractual outcome, ensuring KPIs are consistently delivered, profitability is protected, and stakeholder relationships are nurtured at every level. If you thrive on accountability, enjoy balancing strategic thinking with hands-on execution, and take pride in building teams and partnerships that perform under pressure, this is where your next chapter begins.

What you’ll do

• Ensure full compliance with the Service Contract and Epiroc Rules of Engagement, including the availability and maintenance of all contractually agreed infrastructure and Epiroc-committed assets.
• Drive 100% recovery and billing of fixed costs while controlling, registering, and monitoring deviations arising from non-compliance.
• Establish, monitor, and control all contractual KPIs, including availability, reliability, maintainability, equipment performance, OTIF, supply chain, and SHEQ, ensuring they are measured, analysed, and formally reported.
• Take corrective action where KPIs deviate from contractual targets and ensure recovery plans are implemented and tracked to completion.
• Lead a structured Continuous Improvement process aligned to Epiroc standards, driving operational excellence, productivity gains, and cost optimisation initiatives.
• Maintain formal records of contract performance, action plans, performance meetings, negotiations, and improvement initiatives.
• Enforce Epiroc SHEQ policies, 5S Corporate Standards, legal requirements, and client safety standards across all facilities, vehicles, suppliers, and subcontractors, including annual audits.
• Lead, coach, and develop site teams while building strong relationships with Client stakeholders, suppliers, and internal Epiroc functions, upholding "The Epiroc Way" through ethical behaviour and performance accountability.

What you’ll bring

• A minimum 10 years’ experience in maintenance of mining/drilling equipment; experience with Epiroc equipment highly advantageous.
• 3-5 years of experience in a leadership role/contract management role, with demonstrated managerial skills and experience managing and motivating teams from diverse backgrounds.
• A relevant Trade qualification (Millwright, Mechanical and/or related trade)
• Diploma or degree in engineering or business management is considered beneficial (Preferred).
• Demonstrated experience in KPI governance, financial control and customer facing contracts.
• Proven expertise in supervising maintenance teams, as well as managing vendor-managed inventory and service operations, is regarded as highly advantageous.

Who you are

• You possess strong analytical and problem-solving abilities.
• Excellent communication, customer relations, and interpersonal skills.
• Strong understanding of KPI-driven service contracts
• Sound financial acumen (cost control, Business Case compliance, margin management).
• Strong contract and commercial management capability.

Location: Postmasburg, Northern Cape

Closing Date: 25 May 2026

Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.

Epiroc is a global productivity partner for mining and construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epirocgroup.com.