Product Manager - Underground

Job Title: Product Manager – Underground

Location: India, Pune

Roles and Responsibilities:

Safety & Compliance

•             Promote and actively support Epiroc's Safety First culture.

•             Ensure compliance with company policies, industry standards, and customer site requirements.

•             Demonstrate Epiroc values and Code of Conduct in all business interactions.

Business Growth & Market Development

•             Drive growth of the Underground Equipment business across India.

•             Develop and execute territory and product growth strategies.

•             Support achievement of order intake, revenue, market share, and profitability targets.

•             Identify new market opportunities within underground metal mining and tunnelling segments.

•             Develop strategies to increase wallet share within existing accounts and acquire new customers.

Product Management

•             Own and champion the Underground Division product portfolio.

•             Support product positioning, pricing strategy, and value selling initiatives.

•             Capture customer requirements and market intelligence for future product development.

•             Coordinate product launches and deployment of new technologies.

•             Drive portfolio development initiatives aligned with regional and divisional priorities.

Customer & Application Support

•             Act as the trusted advisor to customers on equipment selection and mining applications.

•             Conduct customer visits, site assessments, and productivity reviews.

•             Lead equipment demonstrations and customer presentations.

•             Support application studies and recommend optimized fleet solutions.

•             Drive adoption of automation, digitalization, and emerging underground mining technologies.

Commercial & Tender Support

•             Support development of technical and commercial proposals.

•             Participate in strategic tender opportunities and major customer negotiations.

•             Coordinate with Product Companies on quotations and product configurations.

•             Support forecasting, pipeline reviews, and business planning activities.

Market Intelligence & Competitive Analysis

•             Monitor industry developments, customer investments, and competitor activities.

•             Maintain comprehensive knowledge of competing underground equipment offerings.

•             Provide actionable market intelligence to divisional and regional stakeholders.

Internal Collaboration

•             Work closely with Sales, Service, Parts, Supply Chain, Finance, and Product Companies.

•             Support product and application training for internal stakeholders.

•             Contribute to annual business planning and strategic reviews.

•             Ensure seamless communication between Customer Centers and Product Companies.

Education Qualifications:

•             Bachelor’s degree in mining engineering, mechanical engineering, civil Engineering, or related discipline.

Experience Essential:

•             Minimum 7-10 years of experience within mining equipment, underground mining operations, technical sales, application engineering, or product management.

•             Experience managing customer relationships within mining or infrastructure sectors.

•             Strong understanding of underground mining methods and equipment applications.

Highly Preferred:

•             Familiarity with Epiroc underground product line and / or competitor underground product line.

•             Experience working with OEMs such as Epiroc, Sandvik, Caterpillar, Komatsu, Normet, or equivalent mining equipment suppliers.

•             Experience engaging with key Indian mining customers including metal mining and underground contractors.

Key competencies required for this role:

•             A safety-first and collaboration mentality

•             Respect for all people and cultures

•             Data-driven approach to all decision making

•             Ability to write reports, business correspondence, and procedure manuals

•             Creative problem-solving capabilities, ability to think beyond how things have been done to how they can be optimized for efficiency/benefit

•             Commercial acumen/negotiating experience, understanding of tender / contract documents

•             High ability to influence stakeholders, strong presentation skills

•             Good relationship builder and trust enabler

•             Able to multi-task - to manage multiple projects without sacrificing schedule or quality.

•             Highly motivated, "hands on", energized, enthusiastic with passion and commitment for doing things in the right way without risking loss of business

•             Ability to work independently or as integrated team member, as the situation requires

•             Strong written and verbal communications; native level fluency in [English], additional languages an asset

•             Good understanding of basic business cases/financial statements and calculations

•             Demonstrates self-awareness, develops oneself and seeks feedback