Service Technician

Your mission as a Service Technician

Are you passionate about keeping critical mining operations running at their best? As an Epiroc Service Technician, you'll be the expert on the ground, diagnosing faults, driving root cause solutions, and ensuring AARD equipment operates at peak performance. Beyond the technical work, you'll coach and empower mine teams, build lasting customer partnerships, and collaborate with global engineering teams to shape better products. In a role where uptime is everything, your expertise doesn't just solve problems, it keeps operations safe, productive, and future-ready.

What you’ll do

• Provide specialized technical support on AARD machines, including fault finding, root cause analysis, scheduled servicing, and rectifying issues
• Coach and develop mine employees on machine troubleshooting and repair, while participating in RCA initiatives to identify recurring failures and develop sustainable solutions with the Product Company
• Build and maintain strong customer relationships, while marketing and promoting Field Service and Aftermarket services to support business growth
• Liaise with Epiroc Product Company Engineering representatives to further develop products, conduct set tests, and report on results
• Participate in productivity, efficiency improvement projects, and spare parts inquiries, reporting key performance issues back to management
• Ensure the safe storage and maintenance of company vehicles and equipment, working effectively within a team to meet customer requirements
• Willingness to travel, work shifts, and perform under pressure as required in the execution of duties

What you’ll bring

• Grade 12 with a valid technical N qualification and a Trade qualification (Fitter, Millwright, Earthmoving, Diesel, Electrical)
• Solid understanding and technical knowledge of AARD LHD, UV42 and LPD
• At least 3 years' experience working on AARD equipment

Who you are

• Good interpersonal skills
• Computer Literate
• Proficient with Microsoft Office (Word, Excel, Outlook, and PowerPoint)
• Good planning and organizational skills
• Ability to work unsupervised at Epiroc standards Valid driver's license

Location: Rusternburg

Closing date: 27 April 2026

Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.

Epiroc is a global productivity partner for mining and construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epirocgroup.com.