UGO

ROLE

To function as an observer in the underground environment to identify and report on the safe use of NCM products and report deviations.

(Being a truly customer-focused integrated mine support product and technology group driven by a deep concern for safety and efficiency of our customers).

REPORTING

Marketing Manager

LOCATION

All regions

PURPOSE

The purpose of the role is to provide an observation and report service between NCM and the Customer.

To ensure that all relevant information is effectively communicated to NCM and the Customer in the provision of quality service and use of NCM products.

QUALIFICATION / CERTIFICATION REQUIREMENTS

• • Matric
• • RSA Driver’s License
• • One on One on the Job Training certificate (Beneficial)
• • Assessor certificate (Beneficial)
• • Comp A or B (Beneficial)
• • Employment subject to medical fitness test as per mine requirement

KNOWLEDGE & EXPERIENCE

• • Communication skills
• • A team player able to work well with & provide support/assistance to Managers and Customers
• • Reliable to operate independently
• • Computer literacy – MS Office applications (Basic)
• • Cultural Sensitivity / Organizational Culture
• • Report writing skills (Preferably English)
• • Training / Coaching ability (Beneficial)

COMPETENCY – SELF

Self-disciplined and good timekeeping

Organized

Flexible and adaptable to changing circumstances and work relocation

Service oriented

COMPETENCIES – OTHERS

Able to relate to and influence the workforce positively in the underground workplace

Communicating and listening

Information gathering and sharing; Relationship building

COMPETENCIES – WORK

Practical judgement and safety awareness

Proactive in identifying problems and issues

Resolve issues, problems, and complaints.

Results and Deadline oriented