Process Developer

Do you want a key role in a global team working with processes and projects? Do you want autonomy while supported in a friendly team? Then this could be a job for you!
 
Service Operations Excellence is now looking for a new colleague to join their team as Process Developer. Our mission is accelerating towartowardasier aftermarket service future and maximizing customers’ productivity.
 
Responsibilities:

• Document and drive process and system improvements within Service delivery.
• Partnering with business process owners and/or capability owners, you'll ensure that processes, applications, and usage are continuously improving.  
• Coordinate processes, requirements, and functionalities.  
• Become a Business Key User for more than one Service application and help roll-out out the new functionalities in our systems along with some training.
• Holistic end-to-end process knowledge secures that we have efficient integrated processes.
• Facilitate activities and projects related to processes, systems, and tools developed to improve the service business.

Requirements:

• University degree in a technical or business area or equivalent experience.
• End-to-end processes, Aftermarket Service, and/or project management.
• Strong experience and skills in Systems (ERP or similar IT systems)
• Customer-focused, proactive, and results-oriented.
• Strong English and Spanish communication skills.