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Process Developer

Functional area:  Epiroc IT
Country/Region:  Ch
City:  Santiago
Company name:  Epiroc Rock Drills AB
Date of posting:  May 26, 2023

Are you ready?

Do you want a key role in a global team working with processes and projects? Do you want autonomy while supported in a friendly team? Then this could be a job for you!
Service Operations Excellence is now looking for a new colleague to join their team as Process Developer. Our mission is accelerating towartowardasier aftermarket service future and maximizing customers’ productivity.


  • Document and drive process and system improvements within Service delivery.
  • Partnering with business process owners and/or capability owners, you'll ensure that processes, applications, and usage are continuously improving.  
  • Coordinate processes, requirements, and functionalities.  
  • Become a Business Key User for more than one Service application and help roll-out out the new functionalities in our systems along with some training.
  • Holistic end-to-end process knowledge secures that we have efficient integrated processes.
  • Facilitate activities and projects related to processes, systems, and tools developed to improve the service business.




  • University degree in a technical or business area or equivalent experience.
  • End-to-end processes, Aftermarket Service, and/or project management.
  • Strong experience and skills in Systems (ERP or similar IT systems)
  • Customer-focused, proactive, and results-oriented.
  • Strong English and Spanish communication skills.

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward. In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere. Diversity and sustainability are key to growing fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at


Job Segment: ERP, Information Technology, Programmer, Developer, Project Manager, Technology

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