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IT End User Support Specialist

Functional area:  IT
Onsite or Remote:  Onsite
Country/Region:  KR
City:  Seongnam
Location: 

Seongnam, Gyeonggi, KR, 13524

Company name:  Epiroc Korea Co., Ltd.
Date of posting:  Jun 9, 2026

Are you ready?

We are looking for End User Support Specialist (PRACTITIONER)

In this role you will be responsible for handling two key deliveries:
• Desk Side Support: The 2nd Level support for the end users. You are performing all tasks that require indepth technical knowledge, enable purchase activities, provide local guidance to the business.
• Business Unit specific support: The 2nd Level support of Production Companies, Distribution Centers and Customer Centers and all non-desk side support. You will support the key business functions and ensure the right support model is engaged. Ensure disaster solution to mitigate Epiroc loss of revenue.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com

 


Job Segment: Technical Support, Sustainability, Technology, Energy

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