Regional Aftermarket Business Manager - Northern Europe

Do you have solid experience with Epiroc equipment and a passion for developing people, customer relations, and business? We are now looking for an Aftermarket Business Manager for the Northern Europe region – a key role for further development of our aftermarket sales together with our sales and service teams across the region.

We need someone who takes initiative, drives actions, and ensures progress through others. If you like to engage people and keep momentum until results are reached this might be the role for you!

Your mission

As Regional Aftermarket Business Manager, you will be responsible for growing the aftermarket business, increasing Epiroc parts share, and supporting the region in developing strong customer relationships. You work closely with the Epiroc sales team, service operations, and internal stakeholders.

A big part of the role is leadership — you will lead and support a team of 4 product managers, helping them succeed, grow, and collaborate closely with customers, sales, and service. You will also be a visible and trusted partner for our key customers in the region.

Key responsibilities

• Build strong, long‑term relationships with customers and partners.
• Lead, develop, and support a team of product managers.
• Drive aftermarket sales growth (parts, service contracts, upgrades).
• Identify opportunities and support development of new service offers.
• Negotiate aftermarket terms in agreements and major business deals.
• Use Salesforce to manage opportunities and market insights.
• Lead aftermarket marketing activities (campaigns, training, exhibitions).
• Support coordination of sales plans and forecasts in the region.
• Align with service operations to secure capacity, competence and customer satisfaction.
• Implement pricing guidelines and monitor market pricing.
• Promote safety in everything we do.

Your profile

To succeed in this role, we think you enjoy working closely with customers and colleagues. You are a confident and collaborative leader, with ability to see opportunities. You know our machines and understand what matters in the field. You like influencing others, driving business, and creating results through your team and the wider organization. Above all, you are someone who can build trust and long-lasting relationships — internally and externally.

We believe you have:

• Solid experience working in mining, tunneling or construction aftermarket with a good understanding of Epiroc rigs, parts cycle and/or aftermarket.
• Some form of documented leadership experience, formal or informal, with ability and interest in developing people.
• A natural ability to build trust and strong customer relationships.
• A commercial mindset and the ability to turn strategy into action.
• Good communication skills in English.
• A proactive approach and motivation to drive improvements.

Location and travel

This position can be located in any Epiroc Customer Center office within the Northern European region.

The position includes regular travel (approx. 1–2 weeks/month) to meet with customers and sales people across Northern Europe.

Life at Epiroc

By joining our team, you can expect an atmosphere of creativity, innovation, and workplace diversity. You will be a part of a group of skilled and helpful colleagues who live by our core values: Collaboration, Commitment, and Innovation. We work in a global environment with over 113 different nationalities!

In addition to the fact that we have a culture that is characterized by development combined with having a good balance between work and leisure, there are some things that makes us a little extra proud to work at Epiroc:  

• Global career opportunities
• Epiroc University, for your own competence development
• Community involvement
• Benefits package, which amongst other things include flexible working hours and bonus.

A hybrid workplace

Life at Epiroc can include the possibility for a hybrid workplace. It is a way of working that offers flexibility and participation allowing for a better balance between work and private life, which also promotes well-being. The hybrid workplace is an opportunity if work allows, based on your role, responsibilities, and individual conditions.

Application and contact information

We encourage you to submit your application through our online career site as soon as possible, but no later than March 23rd.  

For questions about the position, please contact:

Hiring Manager, Lina Nyman, lina.nyman@epiroc.com

Recruitment specialist, Ellinor Ekelöf, ellinor.ekelof@epiroc.com